Also: Software that doesn't work satisfactorily despite being installed on a PC that meets recommended configuration specs; trying to obtain a missing license key.
A laptop comes back from the service center with additional damage. Plus: An HP desktop suffers from multiple problems.
Plus: Replacing a keyboard under warranty, and a Toshiba notebook recall.
Plus: a software registration headache, and a recall of counterfeit BlackBerry batteries.
Plus: a rejected rebate request and a laptop battery recall.
Also: HP tech-support troubleshooting delays; power adapter recall.
Readers ask for help with rebates and warranties, and Niles Audio puts out an APB on some hot receivers.
An extended-warranty agreement falls through. Plus: an Internet-connection rate hike, and a power-pack recall.