Mary K. PrattContributing writer, Computerworld

Mary K. Pratt is a freelance writer based in Massachusetts.

5 Annoying Help Desk Calls - And How to Banish Them

Free your help desk staff and empower your IT customers by eliminating these five all-too-common calls.

Do You Need a Cyberumbrella?

More companies are taking out insurance policies to protect against cybercrimes. Here's why IT's input is critical.

Sorry, Tablets. Laptops Still Dominate the Enterprise.

As director of computing services for Cummins Inc., Smith helps the company's 40,000 employees get the right computers for their jobs, and now they're asking for tablets.

IT's Superheroes Snag New Skills

Layoffs and hiring freezes have left many IT professionals with new tasks and additional responsibilities.

How to Leave a Job With Your Personal Tech Intact

The ability to transition ethically and legally from one job to another has always been something of an art.

Wireless Security: Help Employees Avoid Hot-Spot Hazards

Here's how to ensure that employees don't reveal private data when they log into public Wi-Fi networks at hotels, coffee shops and Internet cafes.

Top Techies Share Their Summer Reading Lists

Seven IT leaders talk about what they plan to read this summer -- and on which device. (Paper? What's that?)


Hot Spot Dangers: Keep Road Warriors Safe and Secure

That Internet cafe could cost you way more than a cup of coffee--here's how IT can help road warriors stay secure when they surf in public.

Train Your IT Workers — on the Cheap

Even in a down economy, smart IT execs find ways to invest in their people.

Boldly Go Where No IT Pro Has Gone Before

Too shy to network? Here are low-key ways to build relationships and push your IT career into overdrive.

How Technology Is Changing What We Read

Aya Karpinska had a story to tell. She could hear the words and envision how the tale would unfold. All she needed, she says, was the right iPhone app.

The PC in 2019: This PC Is Just a Decade Away

For those of you who want the world at your fingertips, the wait is almost over.


Going Green to Save the Green

Companies that use natural air to cool their facilities are seeing big benefits on both the environmental and financial fronts.

A 100-Day Plan for Your New Job

C-level execs aren't the only ones who should plan their first months in a new position.

Is That Keyboard Toxic?

Nanotechnology promises countless benefits, but at what risk?