Mitch BettsExecutive Editor , Computerworld

Mitch Betts is executive editor of CIO magazine.

Survey: Instant Messaging Will Surpass Email

In a poll, 54% of CIOs predicted that real-time communication technologies, such as instant messaging, SharePoint, Chatter and Yammer, will overtake email in 2016

Shopping via Tablet Gains Fans

Online shoppers increasingly prefer tablets to other mobile devices because of the ease of use, Forrester finds.


The Light Bulb Becomes an IT Appliance

Networks of LED lights will become one part of computerized building systems that use sensors and chips to reduce energy consumption, says an IDC analyst.

Footwear, Fashion Driving RFID Growth

Retailers are rapidly deploying item-level RFID tagging for apparel and footwear, according to an ABI Research report.

Are Enterprise App Stores a Good Idea?

In theory, an enterprise app store would allow employees to easily download the software they need, but the idea faces many hurdles.

The Five Characteristics of a Private Cloud

How you should look at a private cloud.

Programmers at High Risk of Insomnia

Insomnia is bad news for software engineers' mental health and deserves greater attention, according to the authors of a study in India.

Gartner Warns of App Maintenance 'Debt'

Gartner says IT departments are incurring an 'IT debt' totaling $500 billion worldwide because they aren't keeping applications up to date.

How Facebook Places Could Make for Award Moments

The social implications of Facebook Places could be unnerving if you forget to disable the feature when you want to fly under the radar. We can hear the excuses now.

Multitouch Devices: Ergonomic Nightmare?

Researchers are studying whether multitouch devices cause physical stress.


Zappos Earns No. 1 Ranking for Online Sales Service has scored highest in a study of the customer service provided by 150 top Internet retailers.

Report Envisions a Self-service Future

A think tank report urges policymakers to encourage the use of self-service technologies, which benefit the economy.