Ramon RayFreelance writer, technology evangelist, PCWorld

Ramon Ray is the editor of Smallbiztechnology.com and a development director for Infusionsoft. His third book is 'The Facebook Guide to Small Business Marketing.' Learn more at http://www.ramonray.com

7 quick tips for holding a successful Twitter chat

Hosting a conversation on Twitter is a great way to reach out to customers and establish your company's thought leadership.

Prepare your small business for Facebook's Graph Search

Soon it will be a snap for people to find they have "likes" in common on Facebook. Here's how your SMB can benefit.