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Robert Mitchell

Most Recent Posts by Robert Mitchell

Someone May be Getting Your Online Bank Statements

Someone has been logging into my online banking account.

Yesterday, after working with my bank to get to the bottom of this I finally found out who was doing it -- and I was dumbfounded.

For VoIP, What Part of 'Unlimited' Don't You Understand?

voip voice over ipOne thing I've learned in this business is that all-you-can-eat pricing plans often have limits. So I was curious as to whether "unlimited" and "free" calling plans from VoIP providers really have any sort of hidden caps. As Bill Clinton, might say, it depends on what you mean by "unlimited." Make sure you read the fine print. (Or check out some free options.)

Is there a catch in the fine print stating that you can't go over a certain number of minutes per month? I checked on that with four vendors. Better to know before you sign up than after you receive your first bill, right? I asked each: If I call using your service and use the line 24 x 7 x 30 days per month, is that still included under "unlimited" or "free" service? Here's what they said.

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