Sarah Jacobsson PurewalPCWorld Follow me on Google+

Sarah is a freelance writer and editor based in Silicon Valley. She has a love/hate relationship with social media and a bad habit of describing technology as "sexy."

Twitter Tech Support: How Effective Is Tweeting a Tech Problem?

Companies do answer customer support questions sent via Twitter. Here's how they handle it and how to be heard when you tweet your problem.

Instagram, Facebook Deal Sparks Privacy Concerns: Here's How to Quit

Instagram sold to Facebook for $1 billion, irking longtime users--here's how to gather up your photos and run.


HP Z1 Workstation Review: Pretty, Powerful, and Pricey, but Not Perfect

The expensive Z1 all-in-one has both brains and beauty, but it also has some issues that are impossible to ignore.

Lenovo C325 Review: An Unimpressive All-in-One, All Around

This all-in-one desktop may not pack much power, but it is budget-friendly, space-friendly, and environment-friendly.

Apple Developing Flashback Malware Removal Tool

Apple is taking steps to combat the malware currently infecting almost 600,000 Macs.

Photon Android App Review: This Puzzler Needs Polishing

This Android app is attractive and addictive, but it needs some work.


Lenovo IdeaCentre Q180 Review: An Inexpensive, Media-Centric Tyke

This nettop doesn't have a lot going for it, but it is small and portable, and it comes with a multimedia remote.

Terrapets Android App Review: A Pokemon-FarmVille Hybrid

Catch and tame mysterious creatures--and make them fight--in this free but disjointed Android 'terraforming' game.


Scramble With Friends: This Fast-Paced Word-Finding Game Brings Out the Competitor in You

Though fun to play, Scramble With Friends suffers from its share of problems, including occasional crashes and no solo gameplay option.


Anonymous Attacks China, Defaces Hundreds of Websites

Several of the hacked websites belonged to local Chinese government organizations and lower-level government agencies.

Sprint to Start Taking Pre-Orders for LG Viper on April 12

The device is LG's first that will be available with an unlimited data plan on Sprint’s 4G LTE network.


Girls Around Me: One Woman's Defense of the 'Stalking' App

The only thing the Girls Around Me app is going to do is make socially awkward nerds even more socially awkward.


Origin Chronos: Awesome Things in a Small Space

This low-profile performance machine is really, really fast.

Samsung Series 5 Ultra: Slim and Stylish, but Not an Ultrabook

Although the Series 5 is a good ultraportable laptop, it's too thick and heavy to be an Ultrabook.

Facebook Password Amendment Rejected by Congress

The amendment would have given the FCC the power to stop employers from asking job applicants for their password to Facebook and other social networking sites.