To listen to the techies, any IT manager ought to have deep technical knowledge. Or so the prevailing wisdom goes. When push comes to shove, though, your techies would far prefer that you fine-tune your management skills than compete with them on technical know-how.
Researchers at Black Hat say those who use Google and specifically Gmail are most vulnerable to attack from a 'hole'in Google Gadgets.
If your company suffers a data breach, especially one involving customer information, these three software security tips can help you handle it quickly and effectively.