It's that time of year again. Legions of eager, fresh-faced interns have invaded IT departments across the country, hoping to get real-world experience, or at least something that sounds impressive to put on their resumes.
Most experts say that a key attribute of the cloud is that the dynamic provisioning is self-service -- that is, at the user's demand.
When Dataprise Inc., an IT services company, helped a customer with a desktop virtualization project last year, it found itself dealing with desktop virtualization's dirty little secret: No one -- including vendors -- seems to know how to license the software.
It's a CIO's worst nightmare: You get a call from the Business Software Alliance (BSA), saying that some of the Microsoft software your company uses might be pirated.