If you can lovingly call your small- or medium-sized business IT department "scrappy"--maybe you're both company president and network administrator--the right tools can make the most of your resources. Inventory auditing software can keep track of company hardware and software without taking your time from other tasks. You'll be able to keep track of assets, plus you'll gain valuable troubleshooting clues, such as an always-current list of software version numbers.

Network Inventory Advisor from ClearApps seeks out these details across your company PCs. The tool runs from a Windows system, but it can also audit Mac and Linux clients. You'll install the software, and it'll return a list of systems attached to the network.

If you route incoming calls to a voice prompt, that recording gives customers their first impression of your business. Keep them interested with a professional voicemail system.

Think that you're saving a lot by using the intern for a greeting? Online services let you get great results without overspending; you could pay about $100, or even less.

Medium-sized business IT support can be critical. When your website, network, or employee PCs are down, you're wasting money. If your IT staff is away at these tense moments--especially off-hours--it might take extra time for them to get in front of a PC to fix the issues. Instead, mobile administration software lets your IT staff manage infrastructure anywhere from a smartphone.

Your IT workers likely have VNC tools in-place to remotely control a PC, even from a smartphone. And different servers have their own management tools that work with smartphones. But Rove offers a remote-management tool that centralizes everything, letting your IT staff control more than 500 tasks across dozens of different server types.

You probably run Office and other software directly from a PC hard drive. But server-side tools can put any Windows application into the cloud, keeping virtual instances of your applications ready at any time. This nimble system lets you log into your software from any PC--and even smartphones--expanding the places you can work, allowing for quicker setup, and often saving money on software costs.

Citrix makes a few of these server- and client-side tools that to virtualize any Windows application. Medium- and large-sized businesses likely have the infrastructure and IT staff to support this process, letting companies install XenApp, the cornerstone of Citrix's virtual application process.

I hate lacking information when I fly, especially about delays. Sometimes, I'll rush to get to the airport on time, only to have a flight delayed at that point. Who cares if you can look up a flight status before getting in a taxi, if the plane gets officially delayed afterwards? FlightCaster preempts this situation by predicting potential delays before the airline makes an announcement.

The free website lets you look up U.S. domestic flights from yesterday, today, or tomorrow. In addition to tracking official delay information for the airline--and basics including the gate number--the site factors in many conditions to estimate your schedule.

Small- and medium-sized businesses can feel the pocketbook pinch when hiring for specialty services: site design, illustration, development, and more. You probably don't have the resources—or justification—to take on these tasks in-house, but web marketplaces can help you connect to production experts. Or if your small business specializes in one of these areas, you could find new contract work by pitching yourself online.

One of these marketplace sites, Elance, connects online workers with companies in any of those creative areas and beyond. You could find copywriters or translators, administrative support, marketing experts, and even legal pros. There are so many specific areas of experience that Elance is especially suited to these often-temporary, specialized positions.

When looking for ways to save in a medium-sized business--or larger--consider your phone infrastructure. Would a more-nimble SIP-based service trump your traditional setup with VoIP calls? SIP hardware and software companies are chomping to under-cut traditional office systems; you might be able to save by making the switch.

Your biggest savings could come from cutting your current ISDN PRI/BRI cord--the phone "trunk" into your business. Replace this with "SIP trunking" to connect through your ISP, sharing phone traffic with your Internet service. The switch can streamline your monthly fees. But you'll have to add hardware to make this transition.

Have tight travel budgets grounded your company? JetBlue has launched a $599 promotion to let you fly as much as you want between September 8 and October 8. If you live and work in any of the cities it services, you could save a lot after a couple flights.

The offer lets you book any available seat on a flight as long as you give three days notice ahead of departure. Domestic taxes and fees are included, but if you travel to Puerto Rico or the other smattering of Caribbean locations the company serves, you'll pay those extras for international flights. If you book a flight but don't show up, JetBlue will suspend your pass until you pay a $100 fee.

Small retail- or service-based businesses often spend time--or money--fielding mundane phone calls. Where is the store? How do I get there? When does it close? Are there any current promotions? If this sounds familiar, you might already have callers reach an answering machine that rattles off these details. But customers might waste time waiting for the end of the message for the information they want.

FonGenie, a simple, automated phone answering service fixes these problems and even arms businesses with details about calls. Customers hear messages that you can easily change, quickly navigating menus to get information they need. Your phone will ring only if they want more assistance.

Physical stores only need to hand customers a product in one place, but online companies have to send goods to buyers, creating a new hassle. Shipwire slays this problem by managing your physical products and fulfilling orders.

Since the company runs warehouses in the U.S., Canada, and England, you'll save money and customers will get products faster; instead of having to ship everything from your location, Shipwire can send from the closest warehouse.