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How You Can Improve IT Service Quality and Reduce Costs with IT Change Management Automation
- Author: Numara Software
- Type: Whitepaper
- Publish Date:
February 10, 2009
The ultimate goal of change management is to continuously align personnel and business processes with technology. This management discipline has emerged in recent years as a critical area for IT leaders at mid-size organizations for three primary reasons: the need to boost IT service quality within complex and distributed environments; the emergence of industry standards; and requirement to comply with government regulations.
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