Business Center Whitepapers

Information Technology Asset Disposition: Controlling Costs, Mitigating Risk, and Reducing Environmental Impact

While reducing energy consumption continues to be the primary driver in the adoption of green IT for many enterprises, the need to manage hardware assets throughout their lifecycle ��� particularly at the end-of-life stage ��� is growing in importan...

USB Security: Management, Protection and Virtualization

There are approximately 300 million USB flashdrives in use today ��� 25 in enterprises ��� and they are getting smarter. Improved intelligence, hardware-encryption and central management make them very effective business tools. However, increased us...

How You Can Improve IT Service Quality and Reduce Costs with IT Change Management Automation

The ultimate goal of change management is to continuously align personnel and business processes with technology. This management discipline has emerged in recent years as a critical area for IT leaders at mid-size organizations for three primary re...

Numara Track-It! Overview

This one-hour webinar provides valuable insight into some of the features Numara Track-It! offers to solve many typical help desk problems with relative ease. With out-of-the-box email integration, intelligent workflow, flexible notifications, integ...

Flexible Service Desk Automation: Delivering Quality Service Without Complexity

Read this white paper now to learn about how you can deliver quality service without complexity by using practical and flexible service management automation and known best practices....

Practical IT Service Management: Rapid ITIL Without Compromise

Read this white paper now to learn more about ITIL V3 service lifecycle processes and how practical IT service management automation for the real world will help you successfully deliver the ITIL processes you need ��� rapidly and without compromise...

Numara FootPrints 9: ITIL v3 for the Real World

Whether you are just beginning to formalize your IT processes or you are fully embracing ITIL�� v3 to align IT with your business, Numara�� FootPrints�� offers unmatched flexibility and painless implementation. This webinar will show you how Numara ...

Success story: Eastside Catholic School installs new LAN in 8 weeks

Challenge: Installing and configuring a new LAN and validating its operation, in a new facility, within a narrow window of time, and with a small IT team. brbrRead this success story to see how Eastside Catholic's 3-person IT team successfully d...

AnalyzeAir Wi-Fi Spectrum Analyzer

AnalyzeAir software provides IT network professionals with the vision they need into the hidden world of RF, providing them with the ability to see the spectrum in a visible and intelligible format. AnalyzeAir software lets you see, monitor, analyze...

Numara FootPrints 9 Overview: Practical and Flexible IT Service Management for the Real World

Delivering effective service with increasing business demands and shrinking budgets is a daunting task, but it can be done. This webinar will show you how Numara FootPrints 9 will help you manage service delivery, reduce support costs and run suppor...

Numara FootPrints Service Catalog: The Friendly Face of IT

This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs ��� all int...

Try Fluke Networks' EtherScope Analyzer on your network FREE

Quickly solve the wide range of problems you encounter - 10, 100 and Gigabit, twisted pair and optical fiber, LAN or wireless LAN. The EtherScope Analyzer combines the essential tools you need to monitor network traffic and switch interfaces, discov...

Try Fluke Networks' OptiView Analyzer on your network FREE

Solve network and application issues, manage infrastructure changes and deploy new applications and services. Use OptiView Analyzer on your own network for five days at no charge. Generate network discovery reports, perform security audits of your n...

How to Tame Digital Content

The definition of ���document��� is changing as content changes from being something that's printed on static pages of paper to electronic information being presented within a single dynamic file.brbrDigital content also creates new challenges like ...