Removing Windows 10's default apps isn't easy, but CCleaner can help

Jay D asked about uninstalling apps that Microsoft includes with Windows 10. Some of them don’t have an option to uninstall.

For the most part, Windows 10 makes uninstalling very easy, but not consistently so. Some of Microsoft’s own built-in apps appear to be impossible to remove. The good news is that you can remove them. It’s just that Windows doesn’t clearly show you how to do it.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to answer@pcworld.com.]

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How to get out of Windows Safe Mode

Howard entered Safe Mode to fix something. Then he rebooted and found himself back in Safe Mode. He couldn’t find a way out.

You boot into Safe Mode to fix things. Therefore, Safe Mode should not be the thing that you need to fix. If Windows insists on booting into Safe Mode, you’ll have to figure out what’s causing the problem.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to answer@pcworld.com.]

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2 ways to control Windows 10 automatic updates

Timothy Dunlap asked how to turn off Windows 10’s insistently automatic updates.

An up-to-date PC is less vulnerable to attack, so automatic updates are generally a good thing. But sometimes an update will make things worse, rendering a PC problematic or even unusable until the problem is solved.

That’s why some people prefer to hold off on an update until other people have tried it without disaster. But this requires you to take time out of your day to keep up on the news about Windows updates (a Google News alert can help).

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How to fix a dead key on your keyboard

One of the keys on Robert Arnold’s keyboard stopped working.

One bad key on your keyboard can make it impossible to write even the simplest email. After all, without the N key, your kids might be stuck eating “afterschool sacks.” Here’s how to fix the problem.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to answer@pcworld.com.]

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Why you should use two-step verification even if it's a hassle

Jerry Bailey asked “Is 2 factor authentication really more secure? How would a crook get around it? …I sometimes wonder if it is worth the bother.”

Two-step verification—also known as 2-factor authentication and login approvals—adds a significant layer of security to any Internet-based service. That’s why Google, Microsoft, Facebook, Twitter, and many other services use it.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to answer@pcworld.com.]

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How to run a DOS program in Windows 10

Madeline absolutely must run a particular DOS program for her medical transcription business. Can she do this in Windows 10?

The real issue isn’t whether you’re running Windows 7, 8, or 10. It’s whether you’re using a 32- or 64-bit version of the operating system. Any 32-bit version of Windows can handle DOS programs easily. A 64-bit version needs a little help.

[Have a tech question? As Answer Line transitions from Lincoln Spector to Josh Norem, you can still send your query to answer@pcworld.com.]

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How to tell if your Android phone has spyware

A reader whom I won’t name worries that his cousin watches what he does on his Android phone. The cousin actually told him so.

It’s possible that your cousin is just messing with your head. Ask for proof—such as texts you’ve sent and received.

On the other hand, they may actually be spying on your phone. There are a surprising number of Android apps that can do just that.

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