Joyce Shue bought a new computer running Windows 10. After transferring data files from her older PC, she discovered that “it placed all my files and folders in OneDrive. How can I transfer these files and folder back to my PC?”
Joyce used Laplink’s PCMover to move her files, but I doubt it was that program’s fault. I simply dragged and dropped, and my data files also ended up in OneDrive (this was in a new Windows 10 environment; not an upgrade). I get the impression that Microsoft wants you to store your data in the company’s cloud-based storage service. Given that the company recently reneged on its promise of infinite OneDrive space--and of 15 free gigabytes--the more you store there, the sooner you’ll hit a paid tier.
If you prefer to stay local, you need to do two things: You have to move the files back to the traditional library folders. And you have to change some settings to avoid this problem in the future.
Marisa Taylor cares for her elderly father, and has run into problems with his forgotten passwords.
At some point in your life, you will have to take care of a spouse or close relative who no longer remembers passwords or other information. Or you will have to put that person’s things in order after they pass on. It’s going to be hard either way, but the more information you have, the easier it will be.
[Have a tech question? Ask PCWorld Contributing Editor Lincoln Spector. Send your query to firstname.lastname@example.org.]
Ian M. Wright asked why a particular website wouldn’t load for him, while others did without fail.
When something gets lost in that complex communication mishmash that we call the Internet, it’s not always easy to figure out who is to blame. But you need to know. Because if the problem is yours, it’s not going to go away until you’ve fixed it.
Karicharla Venugopa asked for a safe way to back up a large collection of Gmail messages to a local drive.
I’ve been using Gmail for nearly a decade. Within the 40,000-plus messages I’ve sent or received, I have important professional correspondence and personal messages from loved ones who have since passed on. I really don’t want to lose them.
I know that Google backs up its servers. But I still feel better with all those messages stored locally.
Kkumjae Lee forgot his logon password. Here’s how to regain access.
Yes, you can log into Windows even if you forgot your password—even if there is no other administrative account on the PC. From a security point of view, this is actually scary news. But there are legitimate reasons to use the tricks below, and none of them will let a criminal log in without your knowledge (the password is changed, not revealed) or access encrypted data. Yet another reason to encrypt your sensitive files.
I’ve provided instructions here for Windows 7 and 10. Windows 8 users should have no trouble following the Windows 10 instructions.
Jugalkumar Kshirsagar asked how to delete a file that Windows insists is open.
For reasons that should be obvious, Windows can’t delete a file—or move one—if it’s in use by a program. The obvious solution is to close the program holding onto the file. But it’s not always clear what program is holding onto that file.
Here are three ways to close the file and move it to the Recycle Bin (or someplace else).