Can I recover some files and securely wipe others on a crashed hard drive?

Lincoln Spector

Lincoln SpectorContributing Editor, PCWorld

When he isn't bicycling, prowling used bookstores, or watching movies, PC World Contributing Editor Lincoln Spector writes about technology and cinema.
More by Lincoln Spector

Zeterjons asked the Utilities forum how to rescue files off of a physically crashed hard drive, while making sure that other files on that hard drive are destroyed beyond rescue.

[Email your tech questions to answer@pcworld.com or post them on the PCW Answer Line forum.]

I'll give you some advice for recovering and destroying the appropriate files, but I don't think you're going to like it. It may not work, and if it does, you'll have to pay a lot of money for it.

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Upgrade your laptop

Lincoln Spector

Lincoln SpectorContributing Editor, PCWorld

When he isn't bicycling, prowling used bookstores, or watching movies, PC World Contributing Editor Lincoln Spector writes about technology and cinema.
More by Lincoln Spector

EnVy26 asked the Laptops forum about upgrading a portable computer.

You have very few options here. Laptops just aren't that upgradable. While a desktop PC is basically a collection of off-the-shelf parts in a big, easy-to-access box, each laptop model is a unique jigsaw puzzle, with many of the pieces designed for that model, and all tightly-packed to reduce size.

But you may be able to improve your laptop:

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Is Windows running too many processes?

Lincoln Spector

Lincoln SpectorContributing Editor, PCWorld

When he isn't bicycling, prowling used bookstores, or watching movies, PC World Contributing Editor Lincoln Spector writes about technology and cinema.
More by Lincoln Spector

Concerned about a slow PC, Davis13 asked the Laptops forum about all the processes that Windows runs.

Processes are programs or pieces of programs running within Windows. It's normal to have a great many of them. As I write this, I have only seven running applications, but 120 processes. And Windows is running just fine.

To examine your processes, right-click the taskbar and select Task Manager (Start Task Manager in Windows 7), then click the Processes tab.

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Safely send private information over the Internet

KenWid10 asked the Antivirus & Security Software forum how best to send encrypted information to someone over the Internet.

You should never, ever just email credit card numbers, passwords, or other private information. You don't know how many servers the message will pass through between your computer and the recipient's, or who has access to those servers. Email is only slightly more private than a billboard. (A slight exaggeration, but you get the point.)

A truly private message must be encrypted before it leaves your computer, and remain encrypted until the recipient receives it. To complicate things further, you can't assume that the recipient is any more tech savvy than that uncle who freaks out when you open a new tab on his browser.

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What do hard drive-related words like SATA, IDE, and RAID actually mean?

Brainout asked the Hard Drives, NAS Drives, Storage forum to explain some of the words used to describe hard drives and storage.

Technical terms can get overwhelming, especially when they include too many TLAs (three-letter acronyms). Even people who use these terms sometimes need to step back and remember what they're talking about.

So here are some of the most common labels for the technologies used to store data inside your computer:

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Do I have to worry about viewing angles when buying a HDTV?

Dhiren11 is considering buying a 3D HDTV, and asked the HDTV & Home Theater if a family of six can sit around it and all have a good view.

Whether or not extreme viewing angles affect your television enjoyment depends on a lot of things, including the TV's basic technology, the quality of your specific model, and how extreme of an viewing angle you're talking about.

LCD televisions have a viewing angle problem. So do LED TVs, which are really LCDs with LED backlighting. As you move farther to the side and away from the central sweet spot, the picture gets darker and the color duller.

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Share office documents between Windows and an iPad

Richard Wiringa has problems sharing speadsheets between his PC and his iPad. "I don't iCloud. I do Dropbox."

So do I, Dick. And I've had the same experience.

I'm guessing that you're using Apple's own spreadsheet app, Numbers, which is a part of the company's iWork collection of office apps (you can't call it a suite because Apple only sells the programs separately). None of the iWork programs play well with Dropbox, and as near as I can tell, that's intentional.

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