Smart fixes for your PC hassles
For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
GoogleReader Anthony just sent me this urgent-sounding email:
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
Did you hear the news? Roku just announced a new box, the Roku 3, complete with a faster processor, dual-band Wi-Fi, and a headphone jack in the remote.
Still missing: YouTube.
It's borderline crazy that a box that can stream every video service you've ever heard of—and plenty you haven't—doesn't support YouTube.
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
Last year I shared three things you should know about Google Voice—basically a rundown of three cool ways to use the service.
Here's a fourth: Use it as a disposable phone number.
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
As regular Hassle-Free PC readers know, I love my keyboard shortcuts. And one of my favorites by far is the Windows key plus E (Win-Efor short), which instantly opens Windows Explorer.
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
PC World reader Joel is an Internet Explorer 9 user who encountered a problem:
Read more »"When I used to [open] a new tab in [Internet Explorer], I used to see a new page with a grid of icons/boxes representing the Web sites I had recently visited, so I could select one and return to that site. No more. I don't know what changed, but now when I select a new tab, what appears is my home page."
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
I've never been a big fan of Gmail's browser-based interface. Although it's improved over the years, it's still cluttered, disorganized, and often unintuitive.
For example, on those rare occasions when you want to print an email, how do you do it? Ah, right: When you're viewing the message, there's a teeny printer icon above the Reply button.
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For more than 20 years, Rick Broida has written about all manner of technology, from Amigas to business servers to PalmPilots. His credits include dozens of books, blogs, and magazines. He sleeps with an iPad under his pillow.
More by Rick Broida
I first tackled this subject a few years ago, then updated it back in 2011. Given the recent batch of incomplete, incomprehensible, and/or inappropriate e-mail I've received, this seems like a good time for another update.
See, every month I get loads of letters from users seeking help with a computer problem. Time doesn't permit me to answer them all (and I'll admit I don't always have an answer), but I do my best.
Consequently, I need you to do your best as well. That means asking the right questions, supplying the right information, and, most of all, being courteous.
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