My PC became infected by a Trojan horse that produced constant pop-ups about spyware threats and offers to get rid of them with a $30 product called WinSpywareProtect, sold on a site of the same name. I bought it, in part because the site had PC World's Best Buy logo. But when a Web search revealed dozens of complaints about this software, I requested a refund. I am writing to you since your logo was apparently used fraudulently, and also to see if you can recommend a legitimate antispyware program that will remove this monster from my computer.
David Shluker, Far Rockaway, New York
OYS Responds: We are aware that WinSpywareProtect is using our logo without authorization, but since the company registered its domain anonymously, we have been unable to contact it. We're currently attempting to get WinSpywareProtect's Web hosting company to take the site down until our logo is removed.Read more »