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Description of Driver Detective

Take the frustration out of updating your drivers!Driver Detective software is designed to quickly locate the most current drivers specific to your computer system through its user friendly interface and access to an extensive database. Driver Detective saves the frustration and extensive time investment usually associated with updating drivers.Features include: Machine Intelligence - Driver Detective Machine Intelligence identifies your specific computer to provide you the most accurate drivers available. Manufacturers supported by Driver Detective include: Dell, HP, Compaq, Gateway, and many more. Industry Leading Scan Technology - Driver Detective is using the most accurate and comprehensive Driver Scanning Engine (DSE) on the planet, built from the ground up using the latest technology with over 10 years of experience in the driver scanning/detection industry.Integrated Customer Support - Drivers HeadQuarters has a well-trained and experienced support staff available to help you through integrated customer support tools.Driver Backup Wizard - With Driver Detective there is no need to worry about losing drivers again. The program has a built in wizard that allows you to copy (backup) your downloaded drivers to a CD, network drive, or USB flash drive.Windows Vista Upgrade Wizard - If you are considering upgrading to Windows Vista, use Driver Detectives Upgrade Wizard first.

Most recent User Reviews for Driver Detective

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• Reviewed by: vieuxpalais

  12-14-2011

  Duration of ownership: 8 Months

  Strengths: None!

  Weaknesses: No techical support, no online support, no support by email...

  Overall Evaluation: Company does not respect the "unlimited" account.This software worth nothing. Pretty bad experience!!!

• Reviewed by: txtreehugger

  02-20-2011

  Duration of ownership: 1 Days

  Strengths: None

  Weaknesses: Changed settings that didn't need to be changed and didn't fix the problem I downloaded it for.

  Overall Evaluation: Company does not honor refund policy. Stay away!

• Reviewed by: MissL01

  12-11-2010

  Duration of ownership: 10 Days

  Strengths: None

  Weaknesses: Everthing

  Overall Evaluation: Don't waste your time and money. the download totally messed my PC and registry up. Had to pay to get me PC restore and now after 4-5 emails and 1 phone call, can get my money back!!!!!

• Reviewed by: genome45

  06-27-2009

  Duration of ownership: 1 Months

  Strengths: None

  Weaknesses: Does not load all updated drivers, some drivers are in compressed format and extremely difficult to unpack and load. Even after downlaoding all updated drivers the scan continued to identify programs as needing updated drivers, was not able to find needed drivers to fix hardware problems, i.e. AC97 realtek driver for integrated soundcard.

  Overall Evaluation: Very poor and totally unsatisfactory customer service. Emailed company 3 times requesting suggestions and or a refund and have yet to hear anything back. As stated earlier, if you dare purchase this program DO NOT GO THROUGH PAYPAL. I wish I had reseached this software and/or company earlier, but behind sight is 20/20. I highly recommend that you DO NOT Purchase this program. Other software companies who solicit this software should be ashamed of themselves, the "free program" is a total scam and plants malware on your computer reflecting a serious need to purchase this software. HIGHLY recommend that you pass this information on as widely as possible!!!

• Reviewed by: small45

  04-27-2009

  Duration of ownership: 8 Days

  Strengths: NONE! Support stinks, no response to requests for refunds

  Weaknesses: It is poorly designed and doesn't work. For some reason you can't give administrator rights to this program (not that you would want to) It lacks the permission to write to it's own default download directory, so be ready to create your own download directory outside of Windows protected directories. I haven't had this problem with any other software. I'm sure I could find many other weaknesses if I wanted to take the chance of testing it on my PC. The internet is full of bad reviews of this software which complain of it having badly effected their system, other programs, etc. For me, the program not working ends the test.

  Overall Evaluation: The product is poor, but it's the company that's the real problem. They're not competent or honest. A competent company reads the support emails, and doesn't just you links to tutorial videos when that is not your problem. An honest company gives you a refund if they use the word "guaranteed". An honest company doesn't plaster the word "FREE" all over the internet when in fact it is not free. It doesn't try to scare the hell out of potential users by finding a host of "problems" that they can fix if only you send them money. I don't fall for scare tactics, but I know I have some driver issues. Since scaring up drivers for free on the internet can take hours or days, and because the idea of a software scan of installed drivers and downloading the correct driver is so practical and do-able, I decided to take a chance. I'm not sorry that I took a chance, but I am sorry that I took that chance on Driver Detective. P.S. If you buy this or any other software on the internet, use your credit card, not PAYPAL. Paypal will not give you a refund on software purchases. You will have better recourse if you use a credit card. Credit Card companies are bound by Federal law to take action on complaints, and those actions usually favor the cardholder

• Reviewed by: joesas

  04-21-2009

  Duration of ownership: 2 Days

  Strengths: none

  Weaknesses: mike hurd talks through his a-- because of the scam he has going he said he would refund 2 emails after he reneged??

  Overall Evaluation: deceptive sales practice

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