Cameras
Camcorders
Cell Phones
Components
Desktops
HDTV
Home Theater
GPS
Laptops
Monitors
MP3 Players
Networking &
Printers
Storage
Public Folder HelpDesk for Outlook
Version: 9.2.5
Downloads Count: 7
License Type: Shareware
Price: $690
Date Added: Mar 10, 2008
Operating Systems: Windows XP, Windows 2000
Requirements: Exchange Server 5.5 or later
File Size: 6924 KB
Author: Kate Kalmstrom
- Microsoft Project 214,635
- Advanced Office Password Recovery 37,358
- Business Plan Master 23,754
- Expense Report 98 18,440
- Brainstorming 101 16,741
Description of Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. PDA-integration. Open webform for receiving support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Compatible with Outlook 2000-2003, Vista, IE7 and Office 2007.
People who downloaded this also downloaded:
Sponsored Links
-
Project KickStart's 6-step planning wizard focuses your attention on the structure of your project -- goals, resources and risks -- issues critical to your project's success. Your project plan automatically populates the Gantt chart for task scheduling.
-
Internet Cafe Software For Ambitious Cyber Cafe Business.
-
Analyze and repair, Wordperfect files, fix corrupt file, corrupt documents, corrupt templates, corrupt merge, corrupt wpd
-
With International Cue Club you can play over the network or the internet.
-
X13-VSA PRO a Voice Stress Analysis Lie Detector Software.
-
Lawn Bowls (Bocce) simulation for PC.
-
Relive the moments
-
Cut and paste audio; convert mp3; record wave files; and add effects like fade!
-
Office Inventory Tracking Database Software
-
Fantastic graphics, great sound and, above all, massively addictive gameplay!
-
Convert WMV AVI DIVX ASF MPEG MPEG4 VCD SVCD 3GP 3GPP RM VOB MOV to MP3 WMA WAV OGG AAC M4A MP4 RA MP2 and so on. Multi-threading and batch conversion are supported; All codec are built-in. PSP Video Transfer has been included.
Dell End of Year Deals
-
Ring in the New Year with Huge Deals on Dell Computers Up to 30% Popular Dell Laptops, up to 25% off Popular Dell Desktops. Sales ends 12/31 5AM EST.
If you have questions about finding, downloading, or opening files in our library, you'll probably find the answers here.
SpeedUpMyPC is the award winning utility software that ensures your PC is automatically optimized for maximum performance in just a few easy clicks."/>
- Browse the Downloads Store by Topic
- Security »
- Utilities »
- Graphics & Multimedia »
- Visit the Download Store Home
Most Recent Threads