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Editorial Review of Hmonitor 4.1.4.1

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• Reviewed by: sgtbuck989

  06-21-2011

  Duration of ownership: 6 Months

  Strengths: Good program if you pay $30 and you dont upgrade any parts or have any parts fail.

  Weaknesses: Very bad customer service wants you to re-buy licenses every time you upgrade a part or has a system part go bad. NOT FREE ONLY RUNS 10 mins.

  Overall Evaluation: Do not give your money to this guy. He has 0 customer service skills and if you have to replace any parts in your system weather you’re upgrading or part goes bad he will try to make you purchase another licenses. He is also rude in his emails and does not even attempt to answer your questions. I had a power spike and had to replace my power supply and hard drive. When I tried to install my back up Hmonitor stated my registration was no longer good. I sent an email to his support email address and never heard anything back. I then sent him a private message on his forum where he stated he never received my email. He failed to answer any of my questions and I think he was trying to say to re register it. Then my MB finally gave out so I had to wait for a replacement. I got my system back up and running and tried to reregister Hmonitor. I got a nasty email stating I was tiring to put Hmonitor on a second computer. I sent a reply back to him letting him know that I had to replace the MB CPU and HD. This is his email to me..... Do you mean that i should work for free??? FYI: Unlike usual software, Hmonitor is HARDWARE RELATED utility, and I need to work hard to support each new hardware configuration. So, for new mainboard, new license is required. Good Luck! Alexander Berezkin Re: Hmonitor's registration requeTuesday, June 21, 2011 8:16 AM Fro"Alexander Berezkin" To: "G B" > You're wrong. You paid not for the program, but FOR THE LICENSE only. The program itself is available free on the site. Next, you probably read only first line of the message... Here is the copy again: Unlike usual software, Hmonitor is HARDWARE RELATED utility, and I need to work hard to support each new hardware configuration. So, for new mainboard, new license is required. For dummies: If i wont spend time to support new boards, the program wont work and your license will be useless anyway ;-) It is the final reply, you are included into black list from now. Good Luck! Alexander Berezkin

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