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MozyHome
- Version: 2.0
- Downloads Count: 7,547
- License Type: Free
- Price: Free
- Date Added: Feb 8, 2011
- Operating Systems: Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7
- Author: Decho Corp.
Most recent User Reviews for MozyHome
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Reviewed by: FortZephyr
Duration of ownership: 5 Years
Strengths:
Weaknesses: You may think your data is being backed up when it isn't. Be careful
Overall Evaluation: Here is the text of an online support session: Scott M: Welcome to Mozy Live Support my name is Scott. May i have the email address associated with this account? ou: steve@xxxxxxxxxxxxxx Scott M: Thank you, how may I help you today? You: When I click on the Mozy logo it says my account has expired. I renewed it last Sept. Can you tell me what your records show. Scott M: of course give me one moment Scott M: ok i show your account is not set to expire till 09/21/13 can you right click on your mozy icon and select about, what version of mozy are you running? You: 2.8.4.0 Scott M: ok please go to mozy.com/home/download install the latest client version then run a backup that message will go away You: have my files been backed up ? Scott M: hold on one moment and i can see when your last backup was Scott M: I am showing your backups have not started up again after your card was declined in september, once you update the software and run a backup this should fix yourr issue You: Once I gave them a new card number and it was accepted and I got confirmation of that the back ups should have resumed. What went wrong? You mean to tell me that all this time I have had no backups. That is unacceptable!! Scott M: When the account was declined you would have needed to start your backups again, I am sorry for the inconvenience this has caused you however once you start your backups again this will cause your automatic backups to start running again You: No one told me this. I assumed that when I paid you and got confirmation that the backups would have started automaticlly. You better have a supervisor call me at 775 xxxxxxx Scott M: I am sorry but we are not compatible with phone support with MozyHome You: Do you realize that your firm would have legal liability for lost data? I think you better have someone call me. Scott M: I understand your frustration, however once the Backups stopped they would have needed to be started up again on the machines end, we are not able to start peoples backup from a remote location, there are messages given within the Mozy client to see when your last backup was, i am sorry for the inconvenience this has caused you You: All you needed from me was a new credit card number which I gave you. There were no further instructions from you. I was sent a confirmation saying that my card was accepted and the service was reinstated. I have paid you for a service that you have not performed. Worse I have been led to believe that my data has been backed up. I will contact your CEO. Scott M: I understand your concerns thank you for your feed back
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Reviewed by: daisydigital
Duration of ownership: 5 Years
Strengths: Fast backups, option for 100% local encryption, icons in Windows Explorer shows backup status of each file
Weaknesses:
Overall Evaluation: I have been happily using Mozy for 5 years, and it is an excellent backup service. I have depended upon it, and have been able to restore my backed up data when I needed it. The ability to set it to automatically backup my files in the background gives me peace of mind knowing all my data is safe. To get 2GB FREE + 256MB BONUS, signup using the following link: https://secure.mozy.com/?code=9KA8Y5 Happily, Daisy Digital
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Reviewed by: xlr8r88
Duration of ownership: 0 Days
Strengths: Didn't get a chance to use it
Weaknesses: No uninstaller
Overall Evaluation: After getting around the register user name, I downloaded and installed the program only to find out that I needed to register and buy the service before I could even use the program. I went to uninstall and found no uninstaller. Tried to kill it in the registry but cound not. After about an hour of trying to kill the processes of this very intrusive program(It shut down my Zone Alarm and I could not restore it) I finally had to do a system restore to kill it. Install at your own risk
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Reviewed by: cpa1227
Duration of ownership: 0 Months
Strengths:
Weaknesses: If in fact the mozyhome is a "free" service, why is it so hard to find the link on their website. I had to search the support issues to find out it was only for 2GB is storage. It will not take long to reach the $5.99/mo ($72/yr.) level.
Overall Evaluation:
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Reviewed by: dmdevine
Duration of ownership: 1 Months
Strengths: none
Weaknesses: It takes 5 days of being connected to this company for my files to be backed up even using broadband/ What is up with this anyway? I erased my connection with this program and company!
Overall Evaluation: It is a waste of my time and it leaves my computer vulnerable while it uploads for five days straight. This one is bad news!
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Reviewed by: timbrady
Duration of ownership: 3 Months
Strengths: It does what it says. After an initial long upload, you can set it for whatever frequency you wish.
Weaknesses: As with all these, the initial upload takes a LONG time.
Overall Evaluation: This program works well. Carbonite is a little simpler to understand, but they perform about the same.
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Reviewed by: mecurtis
Duration of ownership: 1 Months
Strengths: SuperTechonogirl.... the free version is on that same page in a box on the left. No bait and switch. Just look! For pete's sake!
Weaknesses: Like all web based products ...slow upload.
Overall Evaluation: Fair and free
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Reviewed by: SuperTechnoGirl
Duration of ownership: 1 Months
Strengths: I wasn't able to download a free copy as the link forwarded me directly to their paid version. Bait and switch?
Weaknesses:
Overall Evaluation:
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