Don't-Miss Stories

PCWorld News

With Windows 10, a contrite Microsoft will try to atone for Windows 8 mistakes

The company outlined a series of enhancements due with the new OS aimed at attracting business customers

PCWorld News

A year later, Ellison apologizes for standing up his customers

The Oracle executive missed a keynote a year earlier to attend a boat race

Microsoft blends the old and new with Windows 10

Microsoft unveiled a major update to its operating system, called Windows 10. The company did a lot to make Windows 10 feel familiar to people who are used to running older, Win32 style apps. We got a first look at some of the new features.

PCWorld News

Nextdoor, an app for connecting with neighborhoods, puts on its police cap

Nextdoor wants more police officers, fire departments and other safety workers using its site

istock 000023629996large

The ultimate support staff: How to hire, train, and retain the right people

When it comes to helping customers, there is no substitute for a high quality support staff. Here is how to put together the ideal support team.

asus zenbook nx500

Here's what's in Asus' $2,699 Zenbook NX500 laptop

The Zenbook NX500 will ship in October, and be the first laptop with a 4K quantum dots screen.

windows10 tech preview start menu

Hands-on with Microsoft's new Windows 10: UI changes that look great at first blush

At this point, Microsoft's next OS is literally a work in progress. But some of the changes in UI are available to view, and they're both lovely and productive.

PCWorld News

Ex-NSA director Alexander calls for new cybersecurity model

Small and medium-size businesses should look into sharing cyber defenses, he says

encryption security lock 100052900 large

Eric Holder says 'worrisome' tech companies are eyeing encryption

US attorney general's remarks follow similar concerns from the FBI. But will Silicon Valley care?

istock 000013011701large

Four tips to understand your customers and set yourself apart from the competition

Use these techniques to refine your customer support strategy and learn more about your customer base.

PCWorld News

IPsoft seeks to grow the 'brains' of virtual assistants

The Amelia virtual help software can assess a body of knowledge and answer specific questions, IPsoft claims

windows10 tech preview start menu

Attention enthusiasts: Windows 10 Technical Preview landing Wednesday

It'll be delivered via a new "Windows Insider" program that will let testers discuss issues with Microsoft engineers.

apple watch crown

Apple Watch leans on the iPhone for app management and heavy lifting

A hands-on report reveals a few new details on Apple's first smartwatch

PCWorld News

Q&A: Meet Microsoft's new Azure CTO, Mark Russinovich

Russinovich is helping shift Microsoft to a services orientation

google play logo

Google Play Store begins listing in-app price ranges

There is finally better details in Google Play for what those not-so-free games will actually cost.

windows logo Microsoft

Windows 10 revealed: Microsoft's next OS fuses Windows 7 and 8

Microsoft executives said Windows 10 is Microsoft's response to feedback to consumers and businesses who still weren't satisfied with Windows 8. And you'll get to try it out for yourself.