Bogus Ink Stink

In early February, Yasar Sattar shook hands with undercover detective Rod Jones and a private investigator for Epson, who were posing as potential ink buyers. All three men were inside a Brampton, Ontario, doughnut shop, and Sattar had just agreed to sell $30,000 (U.S.) worth of Epson and Hewlett-Packard ink jet and toner cartridges for a fraction of the normal price.

Jones and the Epson sleuth, who had pegged the cartridges as counterfeit after a lengthy joint investigation, hopped into an SUV and followed Sattar to a nondescript warehouse a mile away. There, Sattar swung open a metal door to reveal pallets of what looked like legitimate ink cartridges, packaged for sale.

Growing Problem

In U.S. and Canadian stores and on a host of Web sites, counterfeit ink jet and laser toner cartridges packaged as the real thing are becoming as ubiquitous as bogus Rolex wristwatches and fake Prada handbags. Individuals and businesses that purchase these knockoffs to save a few bucks can wind up with substandard prints, leaky or exploding cartridges, and permanent damage to their printers.

The problem has reached epidemic proportions in some areas--as much as half of certain brand-name inks sold in Mexico and in the Middle East may be inauthentic--and it's on the rise here as well. The Imaging Supplies Coalition, a printer and supplies manufacturers' organization, estimates that 1 of every 20 brand-name ink cartridges sold in the United States is counterfeit. Fake cartridges--which are not to be confused with third-party products clearly labeled as such and compatible with various name-brand printers--are showing up in reputable brick-and-mortar retailers and online stores. In at least some instances, the sellers do not realize the cartridges they're stocking are bogus.

The coalition estimates that its eight member companies--Brother, Canon, Epson, Katun (a maker of printer supplies), Lexmark, Oki, Toshiba, and Xerox--lost close to $2 billion last year globally to fake ink and toner cartridges. It's easy to see why: Counterfeit ink is simple to manufacture, yields enormous profits, and is a consumable that people buy over and over again. According to police and private investigators, these characteristics make ersatz ink an ideal product for both organized criminals and terrorist groups.