Don't-Miss Business Stories

IBM sells customer care outsourcing unit for $505 million

Citing low profit margins, IBM has sold its customer care outsourcing business to Synnex for $505 million, the companies said Tuesday.


Collaboration apps will cross platforms soon, Gartner says

Most collaboration applications will be equally available on desktops, mobile phones, tablets and browsers by 2016, reports Gartner.

New offline Chrome Apps offer a near-native desktop experience in your browser

Watch out, traditional software: The new Chrome apps can work offline and store locally, and they cross platforms with ease.

microsoft logo

Microsoft drops top Masters certification for tech pros

Microsoft announced it will retire its Masters level certification exams by October 1, prompting strong protests on blogs and community forums from IT professionals.

facebook privacy

Facebook's disclosures remind us not to count on privacy

In releasing its first report on government requests for user information, Facebook is reminding consumers and businesses that using the Internet today requires self-censorship.

Feds developing guidelines to help businesses to better secure their IT systems

The National Institute of Standards and Technology has released a draft of its preliminary cybersecurity framework and is seeking feedback from industry.

Dropbox reverse engineering an omen for software industry

Concerns rising over closed-source software and the cloud.

Dell promises more Windows 8 business tablets

Windows 8 may be seeing sluggish demand, but Dell believes its the best OS for business tablets and plans to roll out more products built with the operating system later this year, a senior executive said Tuesday.


Samsung claims Ericsson is demanding billions more for its patent licenses

Samsung Electronics claims that Ericsson demanded billions more for patent licenses after their license agreement expired in 2007.


Australian startup's software tracks how companies execute strategy

In new jobs after graduating from university, Eric Perriard and Tom Wright found their employers could articulate grandiose strategies for their businesses. But there was little connection to how the average employee could help out.

crushed package

Facebook kills physical gifts, opening a door for merchants

Can businesses pick up where Facebook left off?

US Postal Service explores entering the cloud business

The U.S. Postal Service is exploring a new future running a cloud-based authentication service for the government, under a three-year $15.12 million contract for some foundation technology to build a cloud-based authentication exchange.


Bitcoin is legal, let it evolve into its role, researchers urge

The much buzzed-about digital currency has aroused concern for its use in illicit activity, but George Mason University researchers urge a cautious regulatory approach.