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Salesforce sweetens the deal for growing SMBs with new Desk.com edition

Business Plus release focuses on enabling scalability

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New Salesforce line helps enterprises deliver in-app customer support

An offering for SMBs is also on the way

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Blazent brings big data to IT operations management

Blazent enterprise customers can now get immediate glimpses into the health and performance of their IT systems

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Slack rides high on early valuations

The team messaging site now boasts 1.1 million daily active users

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New Box Governance tool helps companies manage sensitive data

The cloud storage provider makes good on its promise to deliver full FINRA compliance

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Skype for Web brings (some of) Skype to Chromebooks

Microsoft may sell Skype as a key selling point of Windows PCs, but Skype for Web brings the service to Chromebooks, too--minus a few key features.

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SAP Hana users warned of security vulnerability

Default encryption keys are the problem

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Salesforce's new analytics apps will be tailored for specific roles

The first to arrive is Sales Wave Analytics, targeting salespeople

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SAS automates data modeling for fast analysis

SAS Factory Miner can automate the buidling of data models and pick the best ones to predict the future

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Salesforce Marketing Cloud aims to blur the lines between marketing, sales and service

New updates enrich the software's tools for better cross-channel integration

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Dropbox for Business to get mobile management boost

Applications are on the way from partners including AirWatch and MobileIron

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From doughnuts to Dressgate: How real-time marketing helps brands stay relevant

Say goodbye to those leisurely campaigns of yore

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Alabama researcher devises a way to harness unused IoT power

The Aura system could generate income from unused computer cycles