PSP level 1 4th & 5th year; 8/5 Help Desk & parts only next business day (HDDs included) For Infotrend products.
|Service Name||Premium Service|
|Service Availability||24 x 7 Email Support|
|Service Details||Support Period: 4th and 5th yearLevel 1|
|Service Response Time||(Next Business Day) - Parts Replacement|
|Service Main Type||Exchange|
|Provided Support||Email Support|
|Service Sub Type||Electronic and Physical|
|Service Description||24x7x4 Hour|
|Service Duration||2 Year|
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