Manufacturer’s Description
Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
The Specs
| Additional Specifications | |
|---|---|
| Service Name | SMARTnet |
| Service Availability | 8 x 5 |
| Service Type | Maintenance - Parts |
| Service Characteristic | Parts |
| Service Details | Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Note: Domestic resellers purchasing for International locations will be subject to an additional fee |
| Service Response Time | (Next Business Day) |
| Service Main Type | Maintenance |
| Provided Support | Email Support |
| Response Time | ( Next Business Day ) |
| Service Description | 8x5 |
| Service Duration | 1 Year |
| Brand Name | Cisco |
| Product Support | Cisco ASA5520 w/300 VPN Prs, 4GE+1FE,3DES/AES |
| Service Location | Carry-in |
| Quick Glance | |
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