Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware.
|Provided Support||Parts & Labor|
|Service Description||24x7x4 Hour|
|Response Time||4 Hour|
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Characteristic||Parts & Labor|
|Service Name||Care Pack|
|Product Support||Proliant DL380|
|Service Availability||24 x 7|
|Service Response Time||4 Hour|
|Service Details||4-hour onsite response 24x7:For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.|
|Service Type||Maintenance - Parts & Labor - Physical Service|
|Service Sub Type||Physical|
|Service Length||3 Year|
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The Platinum plan includes parts and labor with unlimited on-site repairs.