IBM ThinkPad R51-2887W15 notebook offers the best blend of essential features for frequently mobile users who want easy, ready-to-run computing. Whether its processor power, display size, or connectivity, you have the right balance of portability, strength and affordability for all your mobile computing needs.
|Service Name||Care Pack|
|Service Availability||13 x 5|
|Service Characteristic||Parts & Labor|
|Service Type||Maintenance - Parts & Labor - Physical Service|
|Service Details||4-hour response onsite hardware support: For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.|
|Service Response Time||2 Hour - Software Phone Support|
|Service Main Type||Maintenance|
|Provided Support||Software Phone Support|
|Response Time||2 Hour - Software Phone Support|
|Service Sub Type||Physical|
|Service Duration||5 Year|
|Product Support||ProLiant DL580|
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