Cisco Software Application Support (SAS) enable you to maximize the value of your application technology by providing around-the-clock access to technical support and application software updates. This service offer unique features for Cisco application software.
|Provided Support||Technical Support|
|Product Support||SWP22-VOICE-CAT.A: Cisco SC2200 VOICE PER PORT RTU (1 to 10k DS0s; 1k blocks of DS0s)SWP22-VOICE-CAT.B: Cisco SC2200 VOICE PER PORT RTU (10 to 25k DS0s;1k blocks of DS0s)SWP22-VOICE-CAT.C: Cisco SC2200 VOICE PER PORT RTU(25 to 50k DS0s; 1k blocks of DS0s)SWP22-VOICE-CAT.D: Cisco SC2200 VOICE PER PORT RTU(50 to 100kDS0s; 1k blocks of DS0s)SWP22-VOICE-CAT.E: Cisco SC2200 VOICE PER PORT RTU(100 to 200kDS0s;1k blocks of DS0s)SWP22-VOICE-CAT.F: Cisco SC2200 VOICE PER PORT RTU (200k + DSOs; 1k blocks of DS0s)SWP22-VOICE-RTU: Cisco SC/PGW2200 Voice Right to Use License - sold in 1k blocks|
|Service Duration||1 Year|
|Service Main Type||Maintenance|
|Service Availability||24 x 7|
|Service Details||24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor releases* for the software applicationNote: Domestic resellers purchasing for International locations will be subject to an additional fee*A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features.|
|Service Name||Software Application Support (SAS)|
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