|Frequency Band||Select 120 volt version for use in North America Select INTL version for use outside of North America IEC 320 inlet, lne cord will be provided based on country of destination|
|Service Availability||24 Hours/Day x 7 Days/Week|
|Response Time||4 Hour|
|Provided Support||Email Support|
|Service Duration||1 Year|
|Service Type||Maintenance - Parts & Labor - Physical Service|
|Service Details||Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Note: Domestic resellers purchasing for International locations will be subject to an additional fee|
|Brand Name||Fluke Networks|
|Product Support||Cisco IPS 2811SRS|
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