The HP StorageWorks Modular Smart Array 1000 is a 2 Gb Fibre Channel storage system designed for the entry-level to mid-range Storage Area Network . Designed to reduce the complexity, expense and risk of SAN deployment, the MSA1000 is a scaleable, high performance storage system built with investment protection in mind. The modular design of the MSA1000 allows the user to easily add storage capacity on an as needed basis.
|Service Name||Software Application Support plus Upgrades (SAU)|
|Service Availability||24 x 7|
|Service Details||24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application * A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions. Note: Domestic resellers purchasing for International locations will be subject to an additional fee|
|Service Main Type||Maintenance|
|Provided Support||Technical Support|
|Service Duration||1 Year|
|Drive Array Support||0|1|5|1+0|
|Controller Type||Hard Drive Array|
|Product Support||ICMH-PG-05: Cisco ICM HOSTED AVAYA CMS-LESS PG|
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