The AppleCare Protection Plan extends the complimentary coverage on your Mac to three years of world-class support. The plan includes expert telephone assistance, onsite repairs for desktop computers,* global repair coverage for portable computers, web-based resources, and TechTool Deluxe from Micromat-all for one economical price. * Onsite service is not available in all locations.
|Provided Support||Technical Support|
|Frequency Band||Coverage Information: The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website at www.apple.com/support/products/proplan.html in the United States or www.apple.com/ca/support in Canada. To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty. A separate AppleCare Protection Plan must be purchased for each Apple system to be covered. Coverage for an Apple display is provided for Power Mac and PowerBook customers if the display is purchased at the same time and enrolled with a covered Power Mac or PowerBook computer. Global repair coverage is included for all portable computers. Onsite service for desktop computers is available within a 50-mile|
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Name||AppleCare Protection Plan|
|Warranty Information||3 year limited warranty|
|Base Warranty||3 year(s)|
|Product Support||Apple iMacApple eMac|
|Service Availability||Technical Support|
|Service Details||Three years of security: Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. By purchasing the AppleCare Protection Plan with your Mac, you can extend your coverage to three years from the computer's purchase date.Comprehensive coverage: The AppleCare Protection Plan covers your Mac, as well as an AirPort Card, an AirPort Base Station, and Apple RAM purchased for your Mac. Power Mac and PowerBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.One number to call for help: Get direct telephone access4 to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iCal, iDVD, iMovie, iPhoto, iTunes, AppleWorks, and QuickTime.Convenient repair options: The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts.5 With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. The plan includes onsite service for desktop computers and global repair coverage for portables, which can be very important if you travel abroad.Investment protection: Purchase the AppleCare Protection Plan along with your new Mac to take maximum advantage of the coverage the plan provides. No other service and support program can provide peace of mind for such a small investment.|
|Service Type||Maintenance - Electronic and Physical Service|
|Service Sub Type||Electronic and Physical|
|Service Length||3 Year|
|Class||Service and Warranty|
|Service Type||Phone|Software Support|
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