Customers with mission-critical network requirements cannot afford downtime. SonicWALL Dynamic Support is designed for customers who need continued protection through on-going firmware updates and advanced technical support.
|Service Name||Dynamic Support|
|Service Sub Type||Electronic and Physical|
|Service Availability||8 x 5|
|Provided Support||New Releases Update|
|Service Duration||1 Year|
|Service Type||Maintenance - Electronic and Physical Service|
|Service Details||Telephone/Web-based Support for basic configuration assistance during local business hours (8:00 am - 5:00 pm, local time, Monday - Friday) Software and Firmware Updates for all software and firmware updates and upgrades Advance Exchange for replacement of defective hardware Access to SonicWALL's electronic support tools|
|Product Support||SonicWALL CDP 5040|
|Service Main Type||Maintenance|
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