Cisco Software Application Support Plus Upgrades (SAU) enable you to maximize the value of your application technology by providing around-the-clock access to technical support and application software updates. This service offer unique features for Cisco application software.
|Service Name||Software Application Support plus Upgrades (SAU)|
|Service Availability||24 x 7|
|Response Time||Not Applicable|
|Provided Support||Technical Support|
|Service Duration||1 Year|
|Service Details||24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application * A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions. Note: Domestic resellers purchasing for International locations will be subject to an additional fee|
|Product Support||UNITY40-SVRLIC-32: Cisco Unity server license for VM or UM. Incl 32 sessions. No TTS.|
|Service Main Type||Maintenance|
Recovers entire drives, assuming there are no hardware issues Access files
We know how important it is to have 100% uptime in corporate environments.
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