Replace failed hardware units quickly and conveniently with HP Services reliable next-day exchange service.
|Service Name||Care Pack|
|Service Availability||9 x 5|
|Service Type||Exchange - Physical Service|
|Service Details||Next-day exchange:If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery of replacement products is available for calls received before 3:00 pm local time.|
|Service Response Time||(Next Business Day)|
|Service Main Type||Exchange|
|Response Time||( Next Business Day )|
|Service Sub Type||Physical|
|Service Description||9x5 Next Business Day|
|Service Duration||3 Year|
|Product Support||Hardware Support|
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