Manufacturer’s Description

Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates, SonicWALL Dynamic Support 8X5 is an annual service that includes advanced-exchange replacement of defective hardware, telephone or web-based support during local business hours, access to SonicWALL's electronic support tools and all software and firmware updates and upgrades.

The Specs

General
URL http://www.sonicwall.com/
Additional Specifications
Service Name Dynamic Support
Service Availability 8 x 5
Service Type Maintenance - Electronic and Physical Service
Service Details Subscription to Firmware Updates and Upgrades Access to telephone and Web-based support for installation, configuration and troubleshooting assistance Advance exchange hardware replacement in the event of failure Subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups
Service Response Time (Next Day) - Hardware Replacement
Service Main Type Maintenance
Provided Support Hardware Replacement
Response Time ( Next Day ) - Hardware Replacement
Service Sub Type Electronic and Physical
Service Description 8x5 Next Day
Service Duration 2 Year
Front Camera SonicWALL
Brand Name SonicWALL
Product Support SSL-VPN 4000
Quick Glance

Related Service