On-site Warranty Upgrade/Extension can be used for Brother PPF4750/E, HL1850/70N, HL6050D/DN/DW, DCP1000, DCP1400, DCP8020, DCP8025D, DCP8040, DCP8045D, DCP8060, DCP8065DN, MFC6800, MFC8420, MFC8440 MFC8460N, MFC8640D, MFC8820D/DN, MFC8840CD/DN, MFC8860DN, MFC8870DW, MFC9700 and MFC9800. This two-year warranty upgrade can start after the standard warranty period.
|Parts Warranty||(Not Applicable)|
|Provided Support||Phone Support|
|Description||2YR EXPRESS EXCHANGE FOR MFC-6650 7160C & NB-80|
|Labor Warranty||(Not Applicable)|
|Response Time||( Next Business Day )|
|Frequency Band||The Express Exchange Service Extension shall start after the the Standard Express Exchange Service period.|
|Connected Equipment Coverage||(Not Applicable)|
|Warranty Information||(Not Specified)|
|Geographic Localization||(Not Specified)|
|Pricing Level||(Not Applicable)|
|Point Level||(Not Applicable)|
|Service Details||Standard Express Exchange Service:Exchange service will expedite, in most instances by the next business day, the exchange of your non-working Product with a refurbished or remanufactured Product that conform to the manufacturer's specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non-working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product's malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if:You do not return your original Product to Brother within five (5) business daysThe malfunctions of your original Product are not covered by the limited warrantyThe proper packaging instructions are not followed and has caused damage to the product; orThe warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.|
|Technical Support URL||http://www.brother.com/E-product/e-produs.html|
|Parent Product Family||MFC-6650 7160C/NB-80|
|Service Description||Next Business Day|
|Technical Support Phone Number||877-276-8437|
|Service Duration||2 Year|
|Service Main Type||Exchange|
|Product Family||(Not Applicable)|
|Service Name||Exchange Service|
|Number of Incidents Calls Allowed||(Not Applicable)|
|Product Line Series Model||(Not Applicable)|
|Base Warranty||(Not Applicable)|
|Manufacturer Description||Express Exchange for MFC-6650/7160c|
|Language Localization||(Not Specified)|
|Service Response Time||(Next Business Day)|
|Service Type||Exchange - Electronic and Physical Service|
|Service Sub Type||Electronic and Physical|
|Service Level||(Not Specified)|
|Service Length||2 Year|
|Class||Service and Warranty|
|Service Type||On Site|
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