Manufacturer’s Description

2 year extension of the standard Express Exhange Service.

The Specs

Additional Information
Additional Specifications
Parts Warranty (Not Applicable)
Description Express Exchange On-Site Service for Brother MFC 9600 9100C 7750 HL1660E PPF-3750
Labor Warranty (Not Applicable)
Frequency Band The Express Exchange Service Extension shall start after the the Standard Express Exchange Service period
Connected Equipment Coverage (Not Applicable)
UPC (Not Specified)
Warranty Information NA
Geographic Localization (Not Specified)
Product Support IntelliFax-5750EHL-2460HL-2460NHL-7050HL-7050N
Pricing Level (Not Applicable)
Point Level (Not Applicable)
Service Details Standard Express Exchange Service: Exchange service will expedite, in most instances by the next business day, the exchange of your non-working Product with a refurbished or remanufactured Product that conform to the manufacturer's specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non-working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product's malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if:You do not return your original Product to Brother within five (5) business daysThe malfunctions of your original Product are not covered by the limited warrantyThe proper packaging instructions are not followed and has caused damage to the product; orThe warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale) The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier.
Technical Support URL
Parent Product Family Brother MFC 9600 9100C 7750 HL1660E PPF-3750
Technical Support Phone Number 877-276-8437
Manufacturer Sku E1742
Service Duration 2 Year
Service Main Type Exchange
Vendor BRO
Product Family (Not Applicable)
Service Name Exchange Service
Number of Incidents Calls Allowed (Not Applicable)
Parent Retsku B000RNIHSC
Brand Name Brother
Product Line Series Model (Not Applicable)
Base Warranty (Not Applicable)
Manufacturer Description Express Exchange On-Site Service
Language Localization (Not Specified)
SKU E1742
Service Type Exchange
Region Availability USA
Service Level (Not Specified)
Category Service
Service Length 2 Year
Class Service and Warranty
Service Type On Site
Quick Glance
Support Type Service