Manufacturer’s Description

Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

The Specs

Additional Specifications
Service Name SMARTnet
Frequency Band This service is not available in all areas. Please call your sales rep to determine availability
Service Availability 24 x 7
Service Characteristic Parts & Labor
Service Type Maintenance - Parts & Labor - Physical Service
Service Details Software support includes maintenance, minor and major updates for your licensed feature setWeb knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staffThe Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolutionNote: Domestic resellers purchasing for International locations will be subject to an additional fee
Service Response Time 2 Hour
Service Main Type Maintenance
Provided Support Email Support
Response Time 2 Hour
Service Sub Type Physical
Service Description 24x7x2
Service Duration 1 Year
Brand Name Cisco
Product Support UNITY-BRIDGE-BUND: Cisco Unity Bridge 3.0 Bundle, requires Unity 4.0.3 or later
Service Location Carry-in
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