Barracuda Energize Updates provide your Barracuda Networks appliance with protection from the latest Internet threats. Our team at Barracuda Central continuously monitors the Internet for new trends in network security threats and develops strategies to mitigate those threats. Depending on the appliance, Energize Updates deliver the appropriate definitions for spam, virus, content categories, spyware filter, intrusion prevention, IM protocols, policies, security updates, attacks and document formats. Updates are delivered on an hourly basis to ensure you always have the latest definitions and the most comprehensive protection.
|Service Name||Energize Updates|
|Service Sub Type||Electronic|
|Service Availability||8 x 5 Phone Support|
|Provided Support||Email Support|
|Service Duration||1 Year|
|Service Type||Technical - Electronic Service|
|Service Details||Basic Support which includes email support 24x7 and phone support between the hours of 9 am and 5 pm Monday through FridayBarracuda Technical Support will take and respond to support calls 24x7 from Basic Support customers when we are not servicing other customersFirmware Maintenance which includes new firmware updates with feature enhancements and bug fixes as they are made availableSecurity Updates to patch or repair any security vulnerabilities|
|Product Support||Barracuda Web Application Firewall 860|
|Service Main Type||Technical|
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