| Text Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Text Speed (ppm) | 16.4 |
| Three-Page Word Document (secs) | 16.91 |
| Ten-Page Word Document (secs) | 36.67 |
| Text Output Quality | Superior |
| Color Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Color Speed (ppm) | 3.1 |
| Two-Page Excel Document (secs) | 14.48 |
| Three-Page PowerPoint Document (secs) | 83.37 |
| Color Photo (secs) | 17.75 |
| Grayscale Printing (Plain Paper, Normal Settings) | |
|---|---|
| One-Page Grayscale Graphic (secs) | 19.16 |
| Grayscale Output Quality | Fair |
| Lineart Printing (Plain Paper, Best Settings) | |
|---|---|
| Line Art Output Quality | Good |
| Scan Tests (in seconds) | |
|---|---|
| Preview Scan, 2-by-2-Inch Document, 600 dpi | 104.08 |
| Preview Scan, One-Page Word Document, 300 dpi | 24.3 |
| Preview Scan, 4-by-5-Inch Document, 100 dpi | 39.04 |
| Preview Scan, One-Page Word Document, 300 dpi | 24.3 |
| Final Scan Time, One-Page Word Document, 300 dpi | 1.37 |
| Copy Tests | |
|---|---|
| One-Page Copy (secs) | 12.67 |
| Copy Output Quality | Very good |
| Memory (in MB) | |
|---|---|
| RAM Installed | 32 |
| Maximum Amount of RAM | 96 |
| Dimensions | |
|---|---|
| Dimensions | 21.5 by 20.5 by 19.5 |
| Weight (pounds) | 34.9 |
| Vendor Rated Speeds | |
|---|---|
| B&W Pages per Min. | 20 |
| Resolutions | |
|---|---|
| Max. B&W dpi | 1200-by-1200 |
| Language & Emulation | |
|---|---|
| Printer Emulation Type | PCL |
| PCL Emulation | PCL 6 |
| Interfaces | |
|---|---|
| Parallel Port | Yes |
| Serial Port | No |
| USB 1.1 | Yes |
| USB 2.0 | Yes |
| Ethernet | Yes |
| PictBridge | No |
| Drivers | |
|---|---|
| Macintosh | Yes |
| Windows 98 | Yes |
| Windows NT | Yes |
| Windows 2000 | Yes |
| Windows XP | Yes |
| Power | |
|---|---|
| Maximum Power Draw (watts) | 330 |
| Standby Power Draw (watts) | 14 |
| Multifunction Printer Specs | |
|---|---|
| Scan Area (inches) | 8.5-by-14 |
| Max. Scanning dpi | 600 |
| Maximum Enhanced Scan Resolution (dpi) | 9600 |
| Scanning Image Sensor Type | CCD |
| Scanner Type | Flatbed |
| Maximum Scan Color Depth | 24-bit |
| Maximum Scan Grayscale Depth | 8-bit |
| Fax Memory (pages) | 99 |
| Paper Handling | |
|---|---|
| Number of Input Trays, Standard | 1 |
| Number of Input Trays, Maximum | 1 |
| Tray Capacity, pages | 250 |
| Maximum Sheets With Optional Paper Trays | 250 |
| Manual Feed Slot | Yes |
| Maximum Paper Size | Legal |
| Output Tray Capacity | 125 |
| Auto Duplexer | Yes |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 24 |
| Sunday Support Hours | 24 |
| Toll-Free Support | Yes |
| Vendor-Supplied Data (in Pages) | |
|---|---|
| Monthly Duty Cycle | 10000 |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers arent thrilled with HPs phone support either. |
| Reliability of brand's products in this category | |
|---|---|
| Reports of products arriving with problems | Worse than Average |
| Reports of products with any significant problems | Worse than Average |
| Reports of problems that render a product unusable | Average |
| Buyers' rating of products ease-of-use | Average |
| Overall satisfaction with reliability of brand's products in category | Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Average |
| Overall quality of vendor's phone support | Worse than Average |
| Reports of problems unresolved after contacting service | Average |
| Overall quality of service | Average |
