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Reviews

HP Laserjet 3380

B&W Pages per Min.: 20 • Max. B&W dpi: 1200-by-1200 • Max. Scanning dpi: 600 • Tray Capacity, pages: 250 • Price When Reviewed: $699
HP Laserjet 3380 (Front)
HP Laserjet 3380 (Front)
77.7 Good
Last updated
November 10, 2005
Test Center Reviewed by
Lisa Cekan
Pros
  • Produces good-looking text
  • Has a legal-size scan area
Cons
  • Slow and scanning and copying
  • Pricing:Expensive: $699 (11/10/2005)
  • Performance:Good: 75
  • Features:Superior: 96
  • Design:Very Good: 83
Find out how these four scores, and their relative weights, combine to produce the PC World Rating.

Pricing Expensive: $699

Expensive: $699

Performance Good: 75

Good: 75
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 16.4 
Three-Page Word Document (secs) 16.91 
Ten-Page Word Document (secs) 36.67 
Text Output Quality Superior 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 3.1 
Two-Page Excel Document (secs) 14.48 
Three-Page PowerPoint Document (secs) 83.37 
Color Photo (secs) 17.75 
Grayscale Printing (Plain Paper, Normal Settings)
One-Page Grayscale Graphic (secs) 19.16 
Grayscale Output Quality Fair 
Lineart Printing (Plain Paper, Best Settings)
Line Art Output Quality Good 
Scan Tests (in seconds)
Preview Scan, 2-by-2-Inch Document, 600 dpi 104.08 
Preview Scan, One-Page Word Document, 300 dpi 24.3 
Preview Scan, 4-by-5-Inch Document, 100 dpi 39.04 
Preview Scan, One-Page Word Document, 300 dpi 24.3 
Final Scan Time, One-Page Word Document, 300 dpi 1.37 
Copy Tests
One-Page Copy (secs) 12.67 
Copy Output Quality Very good 

Features Superior: 96

Superior: 96
Memory (in MB)
RAM Installed 32 
Maximum Amount of RAM 96 
Dimensions
Dimensions 21.5 by 20.5 by 19.5 
Weight (pounds) 34.9 
Vendor Rated Speeds
B&W Pages per Min. 20 
Resolutions
Max. B&W dpi 1200-by-1200 
Language & Emulation
Printer Emulation Type PCL 
PCL Emulation PCL 6 
Interfaces
Parallel Port Yes 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet Yes 
PictBridge No 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT Yes 
Windows 2000 Yes 
Windows XP Yes 
Power
Maximum Power Draw (watts) 330 
Standby Power Draw (watts) 14 
Multifunction Printer Specs
Scan Area (inches) 8.5-by-14 
Max. Scanning dpi 600 
Maximum Enhanced Scan Resolution (dpi) 9600 
Scanning Image Sensor Type CCD 
Scanner Type Flatbed 
Maximum Scan Color Depth 24-bit 
Maximum Scan Grayscale Depth 8-bit 
Fax Memory (pages) 99 
Paper Handling
Number of Input Trays, Standard 1 
Number of Input Trays, Maximum 1 
Tray Capacity, pages 250 
Maximum Sheets With Optional Paper Trays 250 
Manual Feed Slot Yes 
Maximum Paper Size Legal 
Output Tray Capacity 125 
Auto Duplexer Yes 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 24 
Saturday Support Hours 24 
Sunday Support Hours 24 
Toll-Free Support Yes 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 10000 
Reliability & Service
Summary of results for all of brand's products in this category More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers aren�t thrilled with HP�s phone support either. 
Reliability of brand's products in this category
Reports of products arriving with problems Worse than Average 
Reports of products with any significant problems Worse than Average 
Reports of problems that render a product unusable Average 
Buyers' rating of products ease-of-use Average 
Overall satisfaction with reliability of brand's products in category Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Average 
Overall quality of service Average 

Design Very Good: 83

Very Good: 83
About the Test Center

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