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Reviews

HP DeskJet 6840

B&W Pages per Min.: 30 • Color Pages per Min.: 20 • Max. B&W dpi: 1200-by-1200 • Max. Color dpi: 1200-by-4800 • Tray Capacity, pages: 150 • Price When Reviewed: $180
HP DeskJet 6840 (Front)
HP DeskJet 6840 (Front)
76.7 Good
Last updated
November 10, 2005
Test Center Reviewed by
Paul Jasper
Pros
  • Built-in Wi-Fi networking
  • Produces good-looking photos
Cons
  • Struggled to produce high-quality text
  • Pricing:Average: $180 (8/21/2007)
  • Performance:Good: 72
  • Features:Very Good: 89
  • Design:Good: 79
Find out how these four scores, and their relative weights, combine to produce the PC World Rating.

Pricing Average: $180

Average: $180

Performance Good: 72

Good: 72
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 5.2 
Three-Page Word Document (secs) 54.6 
Ten-Page Word Document (secs) 116.29 
Text Output Quality Fair 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 2.1 
Two-Page Excel Document (secs) 51.61 
Three-Page PowerPoint Document (secs) 92.15 
Color Photo (secs) 26.44 
Color Output Quality Poor 
Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm) 0.4 
5 x 7 Photo (secs) 143.38 
Color Photo Quality Good 
Grayscale Printing (Plain Paper, Normal Settings)
One-Page Grayscale Graphic (secs) 29.64 
Grayscale Output Quality Good 
Lineart Printing (Plain Paper, Best Settings)
Line Art Output Quality Very good 

Features Very Good: 89

Very Good: 89
Memory (in MB)
RAM Installed 32 
Maximum Amount of RAM 32 
Dimensions
Dimensions 17.72 by 14.45 by 5.67 
Weight (pounds) 13.2 
Vendor Rated Speeds
B&W Pages per Min. 30 
Color Pages per Min. 20 
Resolutions
Max. B&W dpi 1200-by-1200 
Max. Color dpi 1200-by-4800 
Language & Emulation
Printer Emulation Type PCL 
PCL Emulation PCL 3 
Interfaces
Parallel Port No 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet Yes 
PictBridge Yes 
Other Interfaces 802.11g wireless, Bluetooth 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT No 
Windows 2000 Yes 
Windows XP Yes 
Power
Maximum Power Draw (watts) 62.5 
Paper Handling
Number of Input Trays, Standard 1 
Number of Input Trays, Maximum 1 
Tray Capacity, pages 150 
Maximum Sheets With Optional Paper Trays 150 
Manual Feed Slot Yes 
Maximum Paper Size Banner 
Output Tray Capacity 50 
Auto Duplexer No 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 24 
Saturday Support Hours 8 
Sunday Support Hours 8 
Toll-Free Support Yes 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 5000 
Reliability & Service
Summary of results for all of brand's products in this category More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers aren�t thrilled with HP�s phone support either. 
Reliability of brand's products in this category
Reports of products arriving with problems Worse than Average 
Reports of products with any significant problems Worse than Average 
Reports of problems that render a product unusable Average 
Buyers' rating of products ease-of-use Average 
Overall satisfaction with reliability of brand's products in category Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Average 
Overall quality of service Average 

Design Good: 79

Good: 79
About the Test Center

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