| Text Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Text Speed (ppm) | 6.5 |
| Three-Page Word Document (secs) | 47.86 |
| Ten-Page Word Document (secs) | 92.09 |
| Text Output Quality | Good |
| Color Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Color Speed (ppm) | 2.6 |
| Two-Page Excel Document (secs) | 43.79 |
| Three-Page PowerPoint Document (secs) | 77 |
| Color Photo (secs) | 19.86 |
| Color Output Quality | Fair |
| Color Photo Printing (Glossy Paper, Best Settings) | |
|---|---|
| Tested Glossy Photo Speed (ppm) | 0.2 |
| 5 x 7 Photo (secs) | 249.7 |
| Color Photo Quality | Fair |
| Grayscale Printing (Plain Paper, Normal Settings) | |
|---|---|
| One-Page Grayscale Graphic (secs) | 18.83 |
| Grayscale Output Quality | Good |
| Lineart Printing (Plain Paper, Best Settings) | |
|---|---|
| Line Art Output Quality | Poor |
| Memory (in MB) | |
|---|---|
| RAM Installed | 32 |
| Maximum Amount of RAM | 32 |
| Dimensions | |
|---|---|
| Dimensions | 19.9 by 16.5 by 8.3 |
| Weight (pounds) | 20.7 |
| Vendor Rated Speeds | |
|---|---|
| B&W Pages per Min. | 9 |
| Color Pages per Min. | 8 |
| Resolutions | |
|---|---|
| Max. B&W dpi | 1200-by-1200 |
| Max. Color dpi | 4800-by-1200 |
| Language & Emulation | |
|---|---|
| Printer Emulation Type | PCL |
| PCL Emulation | PCL 3 |
| Interfaces | |
|---|---|
| Parallel Port | Yes |
| Serial Port | No |
| USB 1.1 | Yes |
| USB 2.0 | Yes |
| Ethernet | No |
| PictBridge | No |
| Drivers | |
|---|---|
| Macintosh | Yes |
| Windows 98 | Yes |
| Windows NT | Yes |
| Windows 2000 | Yes |
| Windows XP | Yes |
| Power | |
|---|---|
| Maximum Power Draw (watts) | 75 |
| Standby Power Draw (watts) | 10.7 |
| Paper Handling | |
|---|---|
| Number of Input Trays, Standard | 1 |
| Number of Input Trays, Maximum | 2 |
| Tray Capacity, pages | 150 |
| Maximum Sheets With Optional Paper Trays | 400 |
| Manual Feed Slot | No |
| Maximum Paper Size | Legal |
| Output Tray Capacity | 150 |
| Auto Duplexer | Yes |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 8 |
| Sunday Support Hours | 8 |
| Toll-Free Support | Yes |
| Vendor-Supplied Data (in Pages) | |
|---|---|
| Monthly Duty Cycle | 6250 |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers arent thrilled with HPs phone support either. |
| Reliability of brand's products in this category | |
|---|---|
| Reports of products arriving with problems | Worse than Average |
| Reports of products with any significant problems | Worse than Average |
| Reports of problems that render a product unusable | Average |
| Buyers' rating of products ease-of-use | Average |
| Overall satisfaction with reliability of brand's products in category | Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Average |
| Overall quality of vendor's phone support | Worse than Average |
| Reports of problems unresolved after contacting service | Average |
| Overall quality of service | Average |