Reviews

Lexmark C500n

• Review
• Test Report
• Pricing
• User Reviews

• Pricing:Very Inexpensive: $249 (1/18/2008)
• Performance:Good: 76
• Features:Fair: 64
• Design:Good: 76

Pricing Very Inexpensive: $249

Very Inexpensive: $249

Standard-Capacity Black Cartridge - $134.7

Standard-Capacity Color Cartridge - $119.7

Performance Good: 76

Good: 76

Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm)	24.9
Three-Page Word Document (secs)	31.99
Ten-Page Word Document (secs)	31.38
Text Output Quality	Superior

Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm)	3
Two-Page Excel Document (secs)	31.32
One-Page Webpage (secs)	21.59
4 by 6 Color Photo (secs)	26.4
Color Output Quality	Fair

Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm)	1.8
Sports Action Shot (secs)	32.77
Color Photo Quality	Good

Grayscale Printing (Plain Paper, Normal Settings)
Tested Grayscale Speed (ppm)	2.5
4 by 6 Grayscale Photo (secs)	24.19
Grayscale Output Quality	Fair

Grayscale Printing (Glossy Paper, Best Settings)
Grayscale Glossy Output Quality	n/a

Lineart Printing (Plain Paper, Best Settings)
Tested Lineart Speed (ppm)	3.6
300dpi Line Art Image (secs)	16.65
Line Art Output Quality	Very Good

Scan Tests (in seconds)
Overall Scan Quality	n/a

Features Fair: 64

Fair: 64

Memory (in MB)
RAM Installed	64
Maximum Amount of RAM	64

Dimensions
Dimensions	18.9 by 16.5 by 15.2
Weight (pounds)	66

Vendor Rated Speeds
B&W Pages per Min.	31
Color Pages per Min.	8

Resolutions
Max. B&W dpi	1200-by-600
Max. Color dpi	1200-by-600

Language & Emulation
Printer Emulation Type	Host based
PCL Emulation	Host based
PostScript Type	Host based

Interfaces
Parallel Port	No
Serial Port	No
USB 1.1	No
USB 2.0	Yes
Ethernet	Yes
Media Card Readers	None
PictBridge	No
Other Interfaces	Wireless, Gigabit Ethernet both optional

Drivers
Macintosh	Yes
Windows 98	Yes
Windows NT	Yes
Windows 2000	Yes
Windows XP	Yes
Linux	No

Power
Maximum Power Draw (watts)	670
Standby Power Draw (watts)	35

Multifunction Printer Specs
Fax Memory (pages)	0

Paper Handling
Number of Input Trays, Standard	1
Number of Input Trays, Maximum	2
Tray Capacity, pages	250
Maximum Sheets With Optional Paper Trays	780
Manual Feed Slot	No
Maximum Paper Size	Legal
Output Tray Capacity	250
Auto Duplexer	No

Warranty & Support
Labor Warranty (years)	One
Parts Warranty (years)	One
Weekday Support Hours	12
Saturday Support Hours	6
Sunday Support Hours	0
Other Service	On-Site Repair
Toll-Free Support	Yes

Cost of Operation Inside of Warranty
Cost per Page, Black	0.03
Cost per Page, Color	0.07

Vendor-Supplied Data (in Pages)
Monthly Duty Cycle	35000
Monochrome Ink/Toner Yields	5000
Color Ink/Toner Yields	3000

Bundled Items
Included Hardware	USB, Ethernet

Reliability & Service
Summary of results for all of brand's products in this category	Lexmark printers again had a poor showing, with subpar grades in six of nine reliability and service areas. Lexmark says that its internal surveys indicate that its customers are satisfied. Our readers beg to differ.

Reliability of brand's products in this category
Reports of products arriving with problems	Average
Reports of products with any significant problems	Worse than Average
Reports of problems that render a product unusable	Worse than Average
Buyers' rating of products ease-of-use	Worse than Average
Overall satisfaction with reliability of brand's products in category	Worse than Average

Service & Support Quality
Time spent holding for phone support	Average
Overall quality of vendor's phone support	Worse than Average
Reports of problems unresolved after contacting service	Worse than Average
Overall quality of service	Average

Design Good: 76

Good: 76

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