| Text Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Text Speed (ppm) | 7.3 |
| Three-Page Word Document (secs) | 45.41 |
| Ten-Page Word Document (secs) | 106.92 |
| Text Output Quality | Fair |
| Color Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Color Speed (ppm) | 2.8 |
| Two-Page Excel Document (secs) | 43.49 |
| One-Page Webpage (secs) | 24.86 |
| 4 by 6 Color Photo (secs) | 16.63 |
| Color Output Quality | Fair |
| Color Photo Printing (Glossy Paper, Best Settings) | |
|---|---|
| Tested Glossy Photo Speed (ppm) | 1.4 |
| Sports Action Shot (secs) | 43.86 |
| Color Photo Quality | Superior |
| Grayscale Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Grayscale Speed (ppm) | 3.4 |
| 4 by 6 Grayscale Photo (secs) | 17.74 |
| Grayscale Output Quality | Poor |
| Lineart Printing (Plain Paper, Best Settings) | |
|---|---|
| Tested Lineart Speed (ppm) | 1.3 |
| 300dpi Line Art Image (secs) | 44.92 |
| Line Art Output Quality | Fair |
| Scan Tests (in seconds) | |
|---|---|
| Preview Scan, 2-by-2-Inch Document, 600 dpi | 7.33 |
| Preview Scan, One-Page Word Document, 300 dpi | 7.24 |
| Final Scan Time, 2-by-2-Inch Document, 600 dpi | 18.31 |
| Preview Scan, 4-by-5-Inch Document, 100 dpi | 7.29 |
| Final Scan Time, 4-by-5-Inch Document, 100 dpi | 7.29 |
| Preview Scan, One-Page Word Document, 300 dpi | 7.24 |
| Final Scan Time, One-Page Word Document, 300 dpi | 8.29 |
| Overall Scan Quality | Good |
| Copy Tests | |
|---|---|
| One-Page Copy (secs) | 28.37 |
| Copy Output Quality | Good |
| Memory (in MB) | |
|---|---|
| RAM Installed | 64 |
| Maximum Amount of RAM | 64 |
| Dimensions | |
|---|---|
| Dimensions | 17.6-by-15.2-by-7.44 |
| Weight (pounds) | 21 |
| Vendor Rated Speeds | |
|---|---|
| B&W Pages per Min. | 32 |
| Color Pages per Min. | 31 |
| Resolutions | |
|---|---|
| Max. B&W dpi | 1200-by-1200 |
| Max. Color dpi | 4800-by-1200 |
| Language & Emulation | |
|---|---|
| Printer Emulation Type | Host-based |
| Interfaces | |
|---|---|
| Parallel Port | No |
| Serial Port | Yes |
| USB 1.1 | Yes |
| USB 2.0 | Yes |
| Ethernet | Yes |
| Media Card Readers | CompactFlash, Memory Stick, SD Card, xD-Picture Card |
| PictBridge | No |
| Drivers | |
|---|---|
| Macintosh | Yes |
| Windows 98 | No |
| Windows NT | No |
| Windows 2000 | Yes |
| Windows XP | Yes |
| Linux | No |
| Power | |
|---|---|
| Maximum Power Draw (watts) | 5.6 |
| Standby Power Draw (watts) | 5.3 |
| Multifunction Printer Specs | |
|---|---|
| Scan Area (inches) | 8.5 by 11.7 |
| Max. Scanning dpi | 2400 by 4800 |
| Maximum Enhanced Scan Resolution (dpi) | 19200 |
| Scanning Image Sensor Type | CIS |
| Scanner Type | Flatbed |
| Maximum Scan Color Depth | 48 |
| Maximum Scan Grayscale Depth | 8 |
| Fax Memory (pages) | 0 |
| LCD Type | Color |
| Paper Handling | |
|---|---|
| Number of Input Trays, Standard | 2 |
| Number of Input Trays, Maximum | 2 |
| Tray Capacity, pages | 120 |
| Maximum Sheets With Optional Paper Trays | 120 |
| Manual Feed Slot | No |
| Maximum Paper Size | Legal |
| Output Tray Capacity | 50 |
| Auto Duplexer | No |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 24 |
| Sunday Support Hours | 24 |
| Toll-Free Support | Yes |
| Vendor-Supplied Data (in Pages) | |
|---|---|
| Monthly Duty Cycle | 3000 |
| Bundled Items | |
|---|---|
| Included Hardware | Setup guide, basics guide, power supply, power cord, media pack |
| Included Software | HP Photosmart Premier software on CD-ROM |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | More bad news for HP: below-average grades for out-of-box problems and significant problems with its printers. Readers arent thrilled with HPs phone support either. |
| Reliability of brand's products in this category | |
|---|---|
| Reports of products arriving with problems | Worse than Average |
| Reports of products with any significant problems | Worse than Average |
| Reports of problems that render a product unusable | Average |
| Buyers' rating of products ease-of-use | Average |
| Overall satisfaction with reliability of brand's products in category | Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Average |
| Overall quality of vendor's phone support | Worse than Average |
| Reports of problems unresolved after contacting service | Average |
| Overall quality of service | Average |