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Reviews: Printers
Epson Stylus Photo R380
B&W Pages per Min.: 30 • Color Pages per Min.: 30 • Max. B&W dpi: 5760-by-1440 • Max. Color dpi: 5760-by-1440 • Tray Capacity, pages: 120 • Price When Reviewed: $130
Epson Stylus Photo R380 (Front)
Epson Stylus Photo R380 (Front)
75.8 Good
Last updated
October 19, 2007
Test Center Reviewed by
Melissa Riofrio
Pros
  • Prints on CD/DVD media
  • Nice photo output quality
Cons
  • Disappointing plain-paper print quality
  • Confusing CD/DVD printing process
Pricing: Average: $130 (3/20/2008)
Performance: Fair: 68
Features: Good: 78
Design: Very Good: 84
Pricing
Average: $130  
Performance
Fair: 68  
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 3.9 
Three-Page Word Document (secs) 54.73 
Ten-Page Word Document (secs) 199.7 
Text Output Quality Fair 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 2.9 
Two-Page Excel Document (secs) 44.05 
One-Page Webpage (secs) 24.77 
4 by 6 Color Photo (secs) 14.72 
Color Output Quality Fair 
Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm) 1.3 
Sports Action Shot (secs) 44.79 
Color Photo Quality Very Good 
Grayscale Printing (Plain Paper, Normal Settings)
Tested Grayscale Speed (ppm) 3.9 
4 by 6 Grayscale Photo (secs) 15.32 
Grayscale Output Quality Fair 
Lineart Printing (Plain Paper, Best Settings)
Tested Lineart Speed (ppm) 3.1 
300dpi Line Art Image (secs) 19.48 
Line Art Output Quality Poor 
Features
Good: 78  
Dimensions
Dimensions 17.7-by-16.3-by-8.3 
Weight (pounds) 15.7 
Vendor Rated Speeds
B&W Pages per Min. 30 
Color Pages per Min. 30 
Resolutions
Max. B&W dpi 5760-by-1440 
Max. Color dpi 5760-by-1440 
Language & Emulation
Printer Emulation Type ESC/P Raster 
Interfaces
Parallel Port No 
Serial Port No 
USB 1.1 Yes 
USB 2.0 Yes 
Ethernet No 
Media Card Readers CompactFlash, Memory Stick, SD Card, xD-Picture Card 
PictBridge Yes 
Other Interfaces Bluetooth optional 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT No 
Windows 2000 Yes 
Windows XP Yes 
Linux No 
Power
Maximum Power Draw (watts) 17 
Standby Power Draw (watts) 4.5 
Multifunction Printer Specs
Fax Memory (pages)
Paper Handling
Number of Input Trays, Standard
Number of Input Trays, Maximum
Tray Capacity, pages 120 
Maximum Sheets With Optional Paper Trays 120 
Manual Feed Slot Yes 
Maximum Paper Size Banner 
Output Tray Capacity
Auto Duplexer No 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 12 
Saturday Support Hours
Sunday Support Hours
Toll-Free Support No 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle
Bundled Items
Included Hardware CD/DVD print tray 
Included Software ArcSoft PhotoImpression 5, Epson Web to Page 
Reliability & Service
Summary of results for all of brand's products in this category Epson didn't make a great showing overall. Readers weren’t pleased with the reliability of Epson’s printers, and the vendor’s support received average to low marks. One bright spot: the company's printers have relatively fewer out-of-box problems. 
Reliability of brand's products in this category
Reports of products arriving with problems Better than Average 
Reports of products with any significant problems Average 
Reports of problems that render a product unusable Average 
Buyers' rating of products ease-of-use Average 
Overall satisfaction with reliability of brand's products in category Worse than Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Average 
Reports of problems unresolved after contacting service Worse than Average 
Overall quality of service Worse than Average 
Design
Very Good: 84  

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