| Standard-Capacity Black Cartridge - $93 |
|---|
| Standard-Capacity Color Cartridge - $130 |
|---|
| Standard Cyan Ink Cartridge/Toner Cost - 69.99 |
|---|
| Standard Magenta Ink Cartridge/Toner Cost - 69.99 |
|---|
| Standard Yellow Ink Cartridge/Toner Cost - 69.99 |
|---|
| Text Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Text Speed (ppm) | 19.3 |
| Three-Page Word Document (secs) | 33.99 |
| Ten-Page Word Document (secs) | 40.4 |
| Text Output Quality | Superior |
| Color Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Color Speed (ppm) | 4.2 |
| Two-Page Excel Document (secs) | 19.7 |
| One-Page Webpage (secs) | 16.42 |
| 4 by 6 Color Photo (secs) | 21.28 |
| Color Output Quality | Good |
| Color Photo Printing (Glossy Paper, Best Settings) | |
|---|---|
| Tested Glossy Photo Speed (ppm) | 1.9 |
| Sports Action Shot (secs) | 31.8 |
| Color Photo Quality | Fair |
| Grayscale Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Grayscale Speed (ppm) | 3.3 |
| 4 by 6 Grayscale Photo (secs) | 18.19 |
| Grayscale Output Quality | Fair |
| Grayscale Printing (Glossy Paper, Best Settings) | |
|---|---|
| Grayscale Glossy Output Quality | n/a |
| Lineart Printing (Plain Paper, Best Settings) | |
|---|---|
| Tested Lineart Speed (ppm) | 3.9 |
| 300dpi Line Art Image (secs) | 15.21 |
| Line Art Output Quality | Very Good |
| Scan Tests (in seconds) | |
|---|---|
| Overall Scan Quality | n/a |
| Copy Tests | |
|---|---|
| Copy Output Quality | n/a |
| Memory (in MB) | |
|---|---|
| RAM Installed | 64 |
| Maximum Amount of RAM | 576 |
| Dimensions | |
|---|---|
| Dimensions | 16.5 by 18.7 by 12.5 |
| Weight (pounds) | 64.2 |
| Vendor Rated Speeds | |
|---|---|
| B&W Pages per Min. | 21 |
| Color Pages per Min. | 21 |
| Resolutions | |
|---|---|
| Max. B&W dpi | 2400-by-600 |
| Max. Color dpi | 2400-by-600 |
| Language & Emulation | |
|---|---|
| Printer Emulation Type | PCL6 |
| PCL Emulation | PCL6 |
| PostScript Type | none |
| Interfaces | |
|---|---|
| Parallel Port | No |
| Serial Port | No |
| USB 1.1 | No |
| USB 2.0 | Yes |
| Ethernet | Yes |
| Media Card Readers | None |
| PictBridge | Yes |
| Drivers | |
|---|---|
| Macintosh | Yes |
| Windows 98 | No |
| Windows NT | No |
| Windows 2000 | Yes |
| Windows XP | Yes |
| Linux | Yes |
| Power | |
|---|---|
| Maximum Power Draw (watts) | 0 |
| Standby Power Draw (watts) | 0 |
| Multifunction Printer Specs | |
|---|---|
| Fax Memory (pages) | 0 |
| Paper Handling | |
|---|---|
| Number of Input Trays, Standard | 2 |
| Number of Input Trays, Maximum | 2 |
| Tray Capacity, pages | 300 |
| Maximum Sheets With Optional Paper Trays | 300 |
| Manual Feed Slot | Yes |
| Maximum Paper Size | Legal |
| Output Tray Capacity | 150 |
| Auto Duplexer | No |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 24 |
| Sunday Support Hours | 24 |
| Toll-Free Support | Yes |
| Cost of Operation Inside of Warranty | |
|---|---|
| Cost per Page, Black | 0.04 |
| Cost per Page, Color | 0.16 |
| Belt | 129.99 |
| Vendor-Supplied Data (in Pages) | |
|---|---|
| Monthly Duty Cycle | 35000 |
| Monochrome Ink/Toner Yields | 5000 |
| Color Ink/Toner Yields | 4000 |
| Standard Cyan Ink Cartridge/Toner Yield | 1500 |
| Standard Magenta Ink Cartridge/Toner Yield | 1500 |
| Standard Yellow Ink Cartridge/Toner Yield | 1500 |
| Belt (Service Life) | 50000 |
| Waste Tray/Cartridge/Bin (Service Life) | 20000 |
| Bundled Items | |
|---|---|
| Included Hardware | Standard toners: 1,500 page cyan/yellow/magenta toners; 2,500 page black toner |
| Included Software | Driver disc. |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | Readers saw some improvement here. Brothers scores--average across the board--were a step up in reliability and ease of use from the marks the printer vendor posted in our previous R&S survey. |
| Reliability of brand's products in this category | |
|---|---|
| Reports of products arriving with problems | Average |
| Reports of products with any significant problems | Average |
| Reports of problems that render a product unusable | Average |
| Buyers' rating of products ease-of-use | Average |
| Overall satisfaction with reliability of brand's products in category | Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Average |
| Overall quality of vendor's phone support | Average |
| Reports of problems unresolved after contacting service | Average |
| Overall quality of service | Average |