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Reviews
Dell Laser Printer 1720dn
B&W Pages per Min.: 30
•
Max. B&W dpi: 1200-by-1200
•
Tray Capacity, pages: 250
• Price When Reviewed: $299
Last updated
November 19, 2007
November 19, 2007
Reviewed byMelissa Riofrio
Pros
Cons
- Pricing:Average: $299 (11/5/2007)
- Performance:Good: 70
- Features:Superior: 90
- Design:Very Good: 84
Pricing Average: $299
Average: $299| Standard-Capacity Black Cartridge - $130 |
|---|
Performance Good: 70
Good: 70| Text Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Text Speed (ppm) | 29 |
| Three-Page Word Document (secs) | 13.37 |
| Ten-Page Word Document (secs) | 26.92 |
| Text Output Quality | Superior |
| Color Printing (Plain Paper, Normal Settings) | |
|---|---|
| Tested Color Speed (ppm) | 5.7 |
| Two-Page Excel Document (secs) | 19.3 |
| One-Page Webpage (secs) | 10.06 |
| 4 by 6 Color Photo (secs) | 12.59 |
| Color Output Quality | Good |
| Grayscale Printing (Plain Paper, Normal Settings) | |
|---|---|
| 4 by 6 Grayscale Photo (secs) | 10.34 |
| Lineart Printing (Plain Paper, Best Settings) | |
|---|---|
| 300dpi Line Art Image (secs) | 11.64 |
Features Superior: 90
Superior: 90| Memory (in MB) | |
|---|---|
| RAM Installed | 32 |
| Maximum Amount of RAM | 128 |
| Dimensions | |
|---|---|
| Dimensions | 15.6 by 13.6 by 10.0 |
| Weight (pounds) | 25.1 |
| Vendor Rated Speeds | |
|---|---|
| B&W Pages per Min. | 30 |
| Resolutions | |
|---|---|
| Max. B&W dpi | 1200-by-1200 |
| Language & Emulation | |
|---|---|
| Printer Emulation Type | PostScript |
| PCL Emulation | Level 3, HP PCL 5 and 6e |
| PostScript Type | Standard |
| Interfaces | |
|---|---|
| Parallel Port | Yes |
| Serial Port | No |
| USB 1.1 | Yes |
| USB 2.0 | Yes |
| Ethernet | Yes |
| PictBridge | No |
| Drivers | |
|---|---|
| Macintosh | Yes |
| Windows 98 | Yes |
| Windows NT | Yes |
| Windows 2000 | Yes |
| Windows XP | Yes |
| Linux | Yes |
| Power | |
|---|---|
| Maximum Power Draw (watts) | 0 |
| Standby Power Draw (watts) | 0 |
| Multifunction Printer Specs | |
|---|---|
| Fax Memory (pages) | 0 |
| Paper Handling | |
|---|---|
| Number of Input Trays, Standard | 1 |
| Number of Input Trays, Maximum | 2 |
| Tray Capacity, pages | 250 |
| Maximum Sheets With Optional Paper Trays | 800 |
| Manual Feed Slot | Yes |
| Maximum Paper Size | Legal |
| Output Tray Capacity | 150 |
| Auto Duplexer | Yes |
| Warranty & Support | |
|---|---|
| Labor Warranty (years) | One |
| Parts Warranty (years) | One |
| Weekday Support Hours | 24 |
| Saturday Support Hours | 24 |
| Sunday Support Hours | 24 |
| Toll-Free Support | Yes |
| Vendor-Supplied Data (in Pages) | |
|---|---|
| Monthly Duty Cycle | 25000 |
| Monochrome Ink/Toner Yields | 6000 |
| Bundled Items | |
|---|---|
| Included Hardware | standard 3000 page black toner |
| Included Software | Dell Toner Management System, Dell Printer Configuration Web Tool, Dell ColorTrack2, Dell OpenManage Printer Management System |
| Reliability & Service | |
|---|---|
| Summary of results for all of brand's products in this category | Printers are Dell�s weakest category, according to our survey. Readers gave the vendor below-average grades for phone service, ease of use, and reliability. |
| Reliability of brand's products in this category | |
|---|---|
| Reports of products arriving with problems | Average |
| Reports of products with any significant problems | Average |
| Reports of problems that render a product unusable | Average |
| Buyers' rating of products ease-of-use | Worse than Average |
| Overall satisfaction with reliability of brand's products in category | Worse than Average |
| Service & Support Quality | |
|---|---|
| Time spent holding for phone support | Average |
| Overall quality of vendor's phone support | Worse than Average |
| Reports of problems unresolved after contacting service | Average |
| Overall quality of service | Average |
Design Very Good: 84
Very Good: 84
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