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Reviews

Lexmark X500n

B&W Pages per Min.: 31 • Color Pages per Min.: 8 • Max. B&W dpi: 1200-by-600 • Max. Color dpi: 1200-by-600 • Max. Scanning dpi: 1200 • Tray Capacity, pages: 250 • Price When Reviewed: $499
Lexmark x500n (Front)
Lexmark x500n (Front)
75.7 Good
Last updated
February 04, 2008
Test Center Reviewed by
Melissa Riofrio
Pros
  • Very inexpensive to buy
  • Impressively sturdy paper tray
Cons
  • Pricey toner; yellowish, grainy photos
  • No automatic duplexing available
  • Pricing:Very Inexpensive: $499 (12/11/2007)
  • Performance:Good: 71
  • Features:Fair: 67
  • Design:Good: 79
Find out how these four scores, and their relative weights, combine to produce the PC World Rating.

Pricing Very Inexpensive: $499

Very Inexpensive: $499
Standard-Capacity Black Cartridge - $134.7
Standard Cyan Ink Cartridge/Toner Cost - 119.7
Standard Magenta Ink Cartridge/Toner Cost - 119.7
Standard Yellow Ink Cartridge/Toner Cost - 119.7

Performance Good: 71

Good: 71
Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm) 25.4 
Three-Page Word Document (secs) 31.11 
Ten-Page Word Document (secs) 30.69 
Text Output Quality Superior 
Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm) 3.1 
Two-Page Excel Document (secs) 28.55 
One-Page Webpage (secs) 21.56 
4 by 6 Color Photo (secs) 26.9 
Color Output Quality Fair 
Color Photo Printing (Glossy Paper, Best Settings)
Tested Glossy Photo Speed (ppm) 1 
Sports Action Shot (secs) 61.66 
Color Photo Quality Good 
Grayscale Printing (Plain Paper, Normal Settings)
Tested Grayscale Speed (ppm) 2.5 
4 by 6 Grayscale Photo (secs) 23.79 
Grayscale Output Quality Good 
Lineart Printing (Plain Paper, Best Settings)
Tested Lineart Speed (ppm) 2.5 
300dpi Line Art Image (secs) 24.04 
Line Art Output Quality Poor 
Scan Tests (in seconds)
Preview Scan, 2-by-2-Inch Document, 600 dpi 15.62 
Preview Scan, One-Page Word Document, 300 dpi 14.82 
Final Scan Time, 2-by-2-Inch Document, 600 dpi 13.69 
Preview Scan, 4-by-5-Inch Document, 100 dpi 14.83 
Final Scan Time, 4-by-5-Inch Document, 100 dpi 10.37 
Preview Scan, One-Page Word Document, 300 dpi 14.82 
Final Scan Time, One-Page Word Document, 300 dpi 13.33 
Overall Scan Quality Good 
Copy Tests
One-Page Copy (secs) 21.94 
Copy Output Quality Superior 

Features Fair: 67

Fair: 67
Memory (in MB)
RAM Installed 128 
Maximum Amount of RAM 128 
Dimensions
Dimensions 19.0 by 17.2 by 21.0 
Weight (pounds) 77 
Vendor Rated Speeds
B&W Pages per Min. 31 
Color Pages per Min. 8 
Resolutions
Max. B&W dpi 1200-by-600 
Max. Color dpi 1200-by-600 
Interfaces
Parallel Port No 
Serial Port No 
USB 1.1 No 
USB 2.0 Yes 
Ethernet Yes 
Media Card Readers None 
PictBridge No 
Drivers
Macintosh Yes 
Windows 98 Yes 
Windows NT Yes 
Windows 2000 Yes 
Windows XP Yes 
Linux No 
Power
Maximum Power Draw (watts) 670 
Standby Power Draw (watts) 35 
Multifunction Printer Specs
Scan Area (inches) 8.5 by 11.7 
Max. Scanning dpi 1200 
Maximum Enhanced Scan Resolution (dpi) 1200 
Scanning Image Sensor Type CCD 
Scanner Type Flatbed 
Maximum Scan Color Depth 24 
Maximum Scan Grayscale Depth 8 
Fax Resolution (dpi) 1200-by-1200 
Fax Memory (pages) 0 
LCD Type mono 
Paper Handling
Number of Input Trays, Standard 1 
Number of Input Trays, Maximum 2 
Tray Capacity, pages 250 
Maximum Sheets With Optional Paper Trays 780 
Manual Feed Slot No 
Maximum Paper Size Legal 
Output Tray Capacity 250 
Auto Duplexer No 
Warranty & Support
Labor Warranty (years) One 
Parts Warranty (years) One 
Weekday Support Hours 12 
Saturday Support Hours 6 
Sunday Support Hours 0 
Other Service On-Site Repair 
Toll-Free Support Yes 
Cost of Operation Inside of Warranty
Cost per Page, Black 0.07 
Cost per Page, Color 0.15 
Fuser Kit 231.25 
Vendor-Supplied Data (in Pages)
Monthly Duty Cycle 35000 
Monochrome Ink/Toner Yields 5000 
Standard Cyan Ink Cartridge/Toner Yield 3000 
Standard Magenta Ink Cartridge/Toner Yield 3000 
Standard Yellow Ink Cartridge/Toner Yield 3000 
Fuser Kit (Service Life) 60000 
Waste Tray/Cartridge/Bin (Service Life) 30000 
Bundled Items
Included Hardware Power cord, tray extension sheet, expandable tray lid 
Included Software Presto Page Manager 
Reliability & Service
Summary of results for all of brand's products in this category Lexmark printers again had a poor showing, with subpar grades in six of nine reliability and service areas. Lexmark says that its internal surveys indicate that its customers are satisfied. Our readers beg to differ. 
Reliability of brand's products in this category
Reports of products arriving with problems Average 
Reports of products with any significant problems Worse than Average 
Reports of problems that render a product unusable Worse than Average 
Buyers' rating of products ease-of-use Worse than Average 
Overall satisfaction with reliability of brand's products in category Worse than Average 
Service & Support Quality
Time spent holding for phone support Average 
Overall quality of vendor's phone support Worse than Average 
Reports of problems unresolved after contacting service Worse than Average 
Overall quality of service Average 

Design Good: 79

Good: 79
About the Test Center

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